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Old 06-08-2016, 12:23 PM   #1
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Awning part fell off

Hi, all. Has anyone had the guard (don't know what it's really called, but it's the plastic cover that slides into the bar that's bolted to the side of the rig, in order to cover the wiring for your awning) just simply slide out of its track with gravity? Ours does not stay in place. I called Dometic and they've never heard of this happening. Thanks!
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Old 06-08-2016, 12:26 PM   #2
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It should snap in place in the two grooves. Snap it back and put a daub of caulk on both sides to hold it.
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Old 07-25-2016, 10:48 PM   #3
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Had the same exact part come off of our awning this weekend, except it slid out of the groove with the awning retracted, oh and I was doing 65mph down the interstate. It caused some minor scratches in the process. I think the scratches will buff out, but the cover for the wires completely detached before I could get off these road. The TT is only 15 months old and I hope the dealer steps up.

The same weekend, the bracket that holds the gas strut / shock to the outside kitchen door pulled out. also had the same issue with as window valence, screws pulled right out - as very frustrating trip to say the least.
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Old 08-04-2016, 09:42 AM   #4
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2015 rev awning plastic cap is gone ?

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Old 10-05-2016, 07:39 AM   #5
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Older thread I know, but I was searching for a thread to see if anyone else had this issue, and here it is... First noticed one of the covers laying beside the camper a few weeks ago. At the time I could not find where it came from. A few days ago I found another, and after figuring out it might have come from the awning, I found where they go. Very difficult to get them in securely. As a matter of fact, I don't have them snapped into both grooves right now as I could not make that happen. One grove, the other side kind of forced up into the channel. I suppose I should take them out and work on getting both edges in the groove. Mighty stiff material.
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Old 10-05-2016, 08:13 AM   #6
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I had exactly the same problem about 3 weeks ago on a rough stretch of I43 from port washington to green bay. You will need the numbers off the awning arm assembly. Located on the motor end, outer arm, inside surface on a tag that you will need a step ladder to see. The p/n of the kit for mine, was 3312492.022u Kit, wire Cvr Asm, Pwr Awn RP. When you put it in ( from the bottom, of course) put a dab of silicone RTV at the bottom on each side so you don't have to go through this again. There's about 5 pcs to the kit, only 1 will you need. If you search for a thread of Rough roads from Port Washington to Green Bay, you'll see the thread with pictures that look just like yours! There's one of the RV parts houses out of Texas that has them also. Be prepared to wait on the line for Dometic cust svc.
10-15$ for the set + shipping


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800-544-4881
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Old 10-05-2016, 08:20 AM   #7
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Not something you even think about until you notice it is gone , but then you see how they just snap together - probably many of them fall off while on the road . I now have a black plastic tie around mine to help .
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Old 10-05-2016, 08:44 AM   #8
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As soon as it gets light I'm going to check mine seems I recall the wires showing
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Old 10-05-2016, 08:45 AM   #9
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OldCoot's answer did it for me. Couple daubs silicone.
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Old 10-05-2016, 10:42 AM   #10
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checked an yup I'm missing the plastic cover on part of the awning called Dometic customer service 574-394-2511 was on the line a total of 15 min they are shipping me the parts free of charge. The numbers for my awning hardware were on the right side (facing the awning) inner arm. It was a very pleasant experience with Dometic customer service
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Old 10-05-2016, 01:16 PM   #11
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This biggest issue for me wasn't replacing it, but the scuffs it left on the side of the TT while it was beating against it before it fell completely away.
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Old 10-12-2016, 07:53 PM   #12
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Have had them off numerous times.......if you are gentle, after sliding one side into slot.....at the position that is will be in when fully installed ( not slid into position), using a screw driver, one can bend the plastic enough to get into the second groove without marking up the arm
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