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Old 08-14-2019, 02:32 PM   #1
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Join Date: Aug 2019
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Carefree of Colorado Longitude Issue

Has anyone had an issue with their awning arms bending while being retracted? I was putting my awning in during the night and the next morning I found the motor side had bent. I can only guess it was out of alignment or the piston arm stuck. My dealer, who has been great till now, is not being very helpful. Carefree does not offer the longitude any more. They are replacing the one arm with a full set of the compass model for the cost of one side. To me this means they realize the longitude is poor quality. I haven't found any recalls but I'm hoping there is a way for either Carefree or Forest River will replace the arm.

Thanks in advance.
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Old 08-14-2019, 02:35 PM   #2
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Hard to tell from the pics but the arm is bent at the pivot point and the portion of the arm that covers when closed is bent. It won't close all the way. The blue rope is holding it shut.
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