Without actually seeing the awning its hard to figure out wha tis wrong. My guess is rust and garbage inside the awning tube binding things up. I think what I would do is take the awing apart and clean and lube all the parts and reinstall using about 12 turn preload on the springs.
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Retired Navy
Jake my sidekick (yellow Lab) 10/04 - 05/20
2017 RAM 2500 CC 4X4 Cummins Diesel
2016 Flagstaff 26 FKWS
AF&AM & El Korah Shrine of Idaho
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