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Old 06-24-2020, 08:33 PM   #1
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Electric awning help please

We have a 2010 Forest River Sierra 355QBQ. Tonight a storm was coming in here at the beach in Florida. Went to pull in awning and it went really slow and halfway in completely stopped. It is a dometic electric awning. I pushed on the one side while my wife worked the button. It slowly went all the way in. Could the motor be dead? It is original 10 years + old ? Anyone experience this issue?
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Old 06-24-2020, 08:47 PM   #2
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Are the lock knobs loose? Have you ever used a spray lube on the pivot points in the arms?
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Old 06-24-2020, 08:52 PM   #3
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Knobs are loose and I have never lubricated it. Don't know much about them not even where the motor is. I was sitting here wondering if the switch could be bad too but don't want to see if it will extend while at the beach
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Old 06-25-2020, 01:33 PM   #4
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It has to be the A&E Dometic 9100. The motor is at end towards the front of you rv. It is said you can use a motor from a car window if you need one. I don't know which one but you can use the forums search for "replace dometic awning motor". Here's what I have on it.
Attached Files
File Type: pdf 9100-Power-Awning_user-guide_EN.pdf (404.7 KB, 63 views)
File Type: pdf Power-Awning_installation_EN.pdf (736.9 KB, 37 views)
File Type: pdf Power-Awning_parts-list_EN.pdf (47.0 KB, 47 views)
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Old 06-25-2020, 03:24 PM   #5
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Thanks
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Old 06-25-2020, 07:59 PM   #6
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It has to be the A&E Dometic 9100. The motor is at end towards the front of you rv. It is said you can use a motor from a car window if you need one. I don't know which one but you can use the forums search for "replace dometic awning motor". Here's what I have on it.

A "car window motor" can NOT be used on the Dometic power awnings. The motor is a long cylindrical motor located inside the roller tube held in by the 3 rivets on the end collar. On the other end of the roller tube is the spring mechanism to assist the motor when retracting. If the spring is broken or the roll pin that attaches it to the end shaft broke (end collar shaft) then the motor will struggle to lift & roll the awning on its' own.

The motor (or drive assembly) is expensive.....$350 - $450 according to various sources like ebay etc.
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Old 06-25-2020, 08:37 PM   #7
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That makes sense. Sounds like I need to wait until I return home mid next month before investigating it. Motor, spring, switch and whatever else
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Old 06-25-2020, 09:28 PM   #8
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A "car window motor" can NOT be used on the Dometic power awnings. The motor is a long cylindrical motor located inside the roller tube held in by the 3 rivets on the end collar. On the other end of the roller tube is the spring mechanism to assist the motor when retracting. If the spring is broken or the roll pin that attaches it to the end shaft broke (end collar shaft) then the motor will struggle to lift & roll the awning on its' own.

The motor (or drive assembly) is expensive.....$350 - $450 according to various sources like ebay etc.
My bad. Your right about the Dometic awning motor. After looking it up, it look like the Carefree awning motor is the same as a car window motor.
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Old 06-25-2020, 09:42 PM   #9
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That makes sense. Sounds like I need to wait until I return home mid next month before investigating it. Motor, spring, switch and whatever else
I have a OE Dometic motor for 150$,just PM me! Youroo!!
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Old 06-25-2020, 10:01 PM   #10
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I have no idea if this applies to you.....
Were you plugged into shore power? We had trouble getting our awning in when our house battery was low.
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Old 06-25-2020, 10:42 PM   #11
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https://www.forestriverforums.com/fo...nt-186177.html
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Old 06-26-2020, 04:02 PM   #12
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I had the same problem on a 2010 Flagstaff. When the motor was assembled one of the wires was partially screwed into which eventually shorted. I taped the wire, moved it out of the way and reassembled it. Has worked fine for years. I humbly suggest you pull the end cap off the motor and check it before buying a new one.
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Old 06-26-2020, 07:27 PM   #13
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I have no idea if this applies to you.....
Were you plugged into shore power? We had trouble getting our awning in when our house battery was low.
Yes plugged into shore power.
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Old 06-26-2020, 07:29 PM   #14
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I had the same problem on a 2010 Flagstaff. When the motor was assembled one of the wires was partially screwed into which eventually shorted. I taped the wire, moved it out of the way and reassembled it. Has worked fine for years. I humbly suggest you pull the end cap off the motor and check it before buying a new one.
Yes, I will check it in a few days
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Old 06-26-2020, 08:57 PM   #15
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Yes plugged into shore power.

But, are your battery(s) fully charged? Check your battery disconnect.
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Old 06-27-2020, 08:02 AM   #16
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I totally agree with what rracer5 said.
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Old 07-01-2020, 08:54 PM   #17
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I have no idea if this applies to you.....
Were you plugged into shore power? We had trouble getting our awning in when our house battery was low.
Well, you may have been right all along. We got to a place yesterday that we will be at for awhile. There are several RV dealers/service nearby in case parts are needed. I let things sit for the night mostly because it stormed all night. This morning I tried the switch and the awning extends and retracts fine. Not sure how to explain it. We were plugged into shore power when it wouldn't retract and everything else in the camper was working fine. Today plugged into shore power same with everything working and it worked fine. The battery was purchased new 2 months ago. Clueless as to what was the issue.
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