Was this new? There's a thread over on the TT forum about a new camper that suddenly the door wouldn't fully close. On his, the screws had worked loose binding the door askew.
Which model of Freedom do you have? My daughter is looking for a Pop-Up and I'm looking at the base model bone stock 1640. She'll be camping beside of my TT most of the time so she'll have bathroom, shower, and fridge access.
2017 RAM 1500
2015 Clipper 15FL
Qualified in Nuclear Submarines