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09-20-2017, 01:39 PM
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#1
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Junior Member
Join Date: Feb 2017
Posts: 8
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front window fell right out
The front window on my new 2017 2104s Rockwood Mini fell right out. This is the big window in front of the trailer! We were lucky it was in out driveway , what would have happened if we driving? So if you have this type trailer check the window.
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09-21-2017, 11:25 AM
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#2
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Senior Member
Join Date: Mar 2017
Posts: 200
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OMG! I'm so glad you weren't on the road.
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09-21-2017, 11:48 AM
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#3
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Pickin', Campin', Mason
Join Date: Aug 2015
Location: South Western PA
Posts: 19,144
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WOW!
Looks like the sealant on the frameless window never set properly.
__________________
2022 Cedar Creek 345IK 5th Wheel•Solar & Inverter•2024 Ford F-Series SCREW•7.3L•4x4•Factory Puck•B&W Companion•TST Tire Monitor w/Repeater•Sinemate 3500w Gen.
F&AM Lodge 358 Somerset, PA - JAFFA Shrine - Altoona, PA
Days Camped ☼ '19=118 ☼ '20=116 ☼ '21=123 ☼ '22=134 ☼ '23=118☼ '24=90
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09-21-2017, 12:25 PM
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#4
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Senior Member
Join Date: May 2017
Posts: 5,712
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But think of the air flow you'll get now. 
The quality of these trailers has gotten to unbelievable levels.
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09-21-2017, 12:29 PM
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#5
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Senior Member
Join Date: Mar 2017
Posts: 200
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I read somewhere that FR was going to add around 400 jobs early this year "to meet demand". Sounds like there could be a lot of people building these things who haven't got a whole lot of experience under their belts. I'm worried about this lack of quality control since we plan to buy our TT in the next month. 
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09-21-2017, 12:59 PM
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#6
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Senior Member
Join Date: Sep 2016
Location: Port Richey Florida
Posts: 640
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From the looks of your picture it looks like Hellen Heller did the install on the window frame, the black sealant looks really tacky.
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09-21-2017, 05:24 PM
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#7
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Senior Member
Join Date: Aug 2011
Location: Albany, GA.
Posts: 1,359
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"new 2017 2104s Rockwood Mini". To me those are the key words. Did you call the selling dealer to report this and if so, what have they done to help you?
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09-22-2017, 01:59 PM
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#8
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Junior Member
Join Date: Feb 2017
Posts: 8
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Dealer was of great help in getting a replacement (had new one air freighted in next day at their cost). Forest River was useless never returned my calls , that service call center on their web site is a joke , I wanted to know if this was an on going problem , a very real safety issue.
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09-22-2017, 02:09 PM
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#9
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Kanadian Kamper
Join Date: Sep 2010
Location: Southern Ontario
Posts: 8,171
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Just to clarify....
The window fell out or fell in?
Is this an emergency escape window, fixed window or one that cranks open for ventilation?
__________________
Ken and Terry
2018 Sunseeker 2430S-CD, nicely modified and carried by a 2017 Ford E450 Sport
Former Georgetown 330TS owner for 10 years with more mods than I can count, pushed by our 2017 GMC Terrain
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09-22-2017, 02:10 PM
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#10
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Senior Member
Join Date: Jun 2016
Location: Michigan
Posts: 379
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I have the same large front window as you do. I am going to check the window when I get home to try and see if things look loose or are nice and tight. I am very glad you were not driving down the road when the window fell out. That could have ended badly for a number of people. Glad your dealer is doing the right thing in getting you a new window and hopefully getting it installed quickly.
__________________
Kittlecat 
"Integrity simply means not violating one's own identity." Erich Fromm
"You have to understand who you are to know who you are not." Anonymous
"Know yourself, know your world. Change it." Anonymous
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09-22-2017, 03:40 PM
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#11
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Junior Member
Join Date: Feb 2017
Posts: 8
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Just want people to know this can happen , check it.and be safe.
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09-22-2017, 03:45 PM
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#12
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Junior Member
Join Date: Feb 2017
Posts: 8
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this is the fixed window in front , the escape window is on the side.
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09-27-2017, 09:58 AM
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#13
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Junior Member
Join Date: Nov 2016
Posts: 8
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Same TT w/ potentially the same problem
After our 'shake-down' 1st camping trip, we returned to our dealer. One of the we noted was that the seal was not installed correctly. The dealer either replaced it or managed to reinstall it correctly. BTW, ours is a 2016 model year.
There were other issues as well. Some I fixed the rest the dealer fixed—sort of. We also experienced a plumbing failure where a faulty crimp fitting failed under the lavatory. Forrest River grumbled but did (partially) reimburse the the out of state service call.
If we ever buy another FR TT or one from another manufacturer, the dealer will have to just 'put up with me', for I will go through it from stern to stern before accepting it.
My wife says I am too much of a perfectionist, however, she does appreciate the major addition to our home I designed and built for us.
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