Had a problem with our outside kitchen door this last weekend on our 6 month old Rockwood 2607A, one of the gas cylinders that support the door pulled the screws out in the middle of the night while the door was closed.
The other cylinder was in the process of pulling out so I re-attached both but the one pulled back out by the time we got home from camping.
The self tapping screws they put in look a little light for the tension it is under when it is closed, It also appears the wood in the door is a little spongy. We have an appointment to get it fixed in two weeks, just wondering if anyone else had that problem.
I have had issue with this and did a repair my self. If you search on this forum for Outdoor Kitchen Support Struts Bracket you will find some repair ideas.
Thanks, I wanted to see what others may have done. I have another issue with the big slide, it started to make noise when we retracted it so made a service appointment for the slide and added the door to the list. But the stainless screws look like the way to go. I cant believe with the amount of force those struts make when compressed that all they are relying on are three #10 self tapping screws to hold it in place.