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Old 07-31-2012, 03:17 PM   #1
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Lacrosse 303rks - awning problem

just got our new Lacrosse. Like it a lot.
on thing that i found not so good is that I have a Dometic automatic awning.

When fully exgtended the door rubs against the awning. This will after a while damage the awning.

Am I the only one with this problem. Is there a soulution

Thanks

Gerry (quebec, Canada)
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Old 07-31-2012, 03:33 PM   #2
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Quote:
Originally Posted by grenger View Post
just got our new Lacrosse. Like it a lot.
on thing that i found not so good is that I have a Dometic automatic awning.

When fully exgtended the door rubs against the awning. This will after a while damage the awning.

Am I the only one with this problem. Is there a soulution

Thanks

Gerry (quebec, Canada)
There is a wheel mod you can add to the door that will keep the awning material off the door.
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Old 07-31-2012, 03:52 PM   #3
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Originally Posted by herk7769 View Post
There is a wheel mod you can add to the door that will keep the awning material off the door.
thanks, I was planning on installing this.
It might resolve the problem but after time it will leave marks on the awning.

I think that this is a major design flaw.

thanks for the quick reply
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Old 08-01-2012, 06:30 AM   #4
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After extending your awning all the way out, retract it about 1/2 to 3/4 of a turn and this should raise the awning enough to stop the rubbing. Ours did the same thing and after rereading the awning instructions I found that this also needs to be done to apply tension to snug up the awning.

Hope this helps and enjoy your 303RKS LaCrosse, we are enjoying ours.
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Old 08-01-2012, 06:46 AM   #5
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Welcome to the forum!
Congrats on the new unit !
Have you mentioned this to the dealer ?
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Old 08-01-2012, 06:49 AM   #6
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Mine does the same thing, and do exactly what wildwood Danny does.
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Old 08-01-2012, 07:35 AM   #7
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thanks to all for the quick replies.
Also got this from PT

Good morning Gerry,

We understand what you mean about the door touching the awning. When making decisions about design we are contending with limited space. There are several doors available from suppliers, of varying heights. We could have avoided this condition by selecting a shorter door. But Prime Time wanted you to have the tallest door available, and that is one reason it may touch the awning. We also chose the widest door available (again, more costly), and that also contributes to touching the awning.

Finally, square cornered doors are less costly too, but we selected radius cornered doors, to avoid snagging the fabric.

We hope this helps explain, and if you have other questions let us know.

Roger at Prime Time

-------
Hi Gerry,

We had an additional thought. It is possible to "hyper-extend" the awning. That is, the awning can go too far out, until the tube flips up. If the tube flips up, it forces the fabric down a couple inches. That can also form a "trough" and trap rain water. Please make sure the awning is not hyper-extended. If it is, just run the awning back in a couple inches.
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Old 08-01-2012, 07:48 AM   #8
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The fabric of the awning should first contact the roller at the very top of the roller. The accessory slot should face the camper (not straight down) when properly extended.

An example of a "Hyper-extended" awning.
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Old 08-01-2012, 01:43 PM   #9
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Good Pic Herk

Great pic Herk, that is how ours looks when full extended, then we retract it until the empty slot come back around until almost touch the awning fabric, this leaves us with about 1"+ above our door with no apparent concern of rubbing under normal conditions and puts tension on the awning .

Great work guys helping out a fellow RVer.
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Old 08-03-2012, 09:42 PM   #10
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I use this rule of thumb (which I learned from grhodes50). After extending the awning, retract it until the outer short flap hangs straight down. Of course, this is all good until you have to tilt the awning for shade or inclement weather. But, such are the sacrifices of having a good time camping !!!!!
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Old 08-03-2012, 09:49 PM   #11
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I use this rule of thumb (which I learned from grhodes50). After extending the awning, retract it until the outer short flap hangs straight down. Of course, this is all good until you have to tilt the awning for shade or inclement weather...
Why would tilting it have anything to do with the flap hanging straight down?
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Old 08-03-2012, 09:56 PM   #12
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Why would tilting it have anything to do with the flap hanging straight down?

I doesn't. It's just that the clearance between the top of the door and the awning is so close that once you lower one side or the other, the door will again contact the awning when the door opens or closes.
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Old 08-22-2012, 05:30 PM   #13
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one more question. my awning has knobs that can be tighten when one side of the awning needs to be lower than the other side.

should these knob be always loose or should the be tight. if they are thight can i still close the awning?

thanks
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Old 08-23-2012, 09:57 AM   #14
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They should be loose when you are rolling up or rolling down the awning.
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Old 08-23-2012, 01:26 PM   #15
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Got this from Dometic support:
The adjustment knobs should be tightened, otherwise the arms will not stay up.
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Old 08-23-2012, 01:37 PM   #16
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Got this from Dometic support:
The adjustment knobs should be tightened, otherwise the arms will not stay up.
Don't dispute what you were told, but from experience, it is 'hogwash'. The awning will work just fine with them loose. Have used the awning numerous times without the support poles and they still work just fine with them loose. Had ours out for 2 weeks straight in FL and never even thought about tightening the knobs. We also had support poles on tho' when in FL.
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Old 08-23-2012, 02:28 PM   #17
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Quote:
Originally Posted by grenger View Post
Got this from Dometic support:
The adjustment knobs should be tightened, otherwise the arms will not stay up.
Mine are both loose and one can't be tightened at all. Never had an issue in or out due to the shock struts keeping the awning tight.
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Old 08-23-2012, 07:24 PM   #18
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Shocks struts will support. This type of awning is not used by many manufactures due to long term reliability
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Old 08-24-2012, 07:19 AM   #19
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Mine are both loose and one can't be tightened at all. Never had an issue in or out due to the shock struts keeping the awning tight.
Both should be able to be tightened, as that is how you tilt the awning to run the rainwater to one end or the other.
I don't trust the automatic rain dump feature, and always tilt the awning when it is raining, just like the old manual awnings.
But when rolling up the awning, the knobs are definitely loosened.
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Old 08-24-2012, 07:27 AM   #20
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Originally Posted by bakken View Post
Both should be able to be tightened, as that is how you tilt the awning to run the rainwater to one end or the other.
I don't trust the automatic rain dump feature, and always tilt the awning when it is raining, just like the old manual awnings.
But when rolling up the awning, the knobs are definitely loosened.
Yes, I know. But one of my knobs is jammed (corroded?) and I will break the knob for sure if I use channel locks to try to knock it loose. As long as it is sliding I am leaving well enough alone.
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