Now I'm treading carefully here...
from the picture, it looks like it " may " be the same style as my Isata.
When I picked mine up, I couldn't walk under it. It was so low.
What I did, was stop it half way out.
Look at the pivot point on the wall, you will see two small set screws.
Loosen the top, and tighten the bottom. That will lift the awning. It changes the angle. ( you'll know what I mean when you look )
You may need another person to GENTLY lift the end of the awning to help it up.
2017 Dynamax Isata 4