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Old 03-15-2020, 09:50 AM   #1
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Light fixture in slide.

I have a puma unleashed.
In the slide, the lighting fixture is pulling out on one end.
1. Are the screws simply run into the particle board?
2 is there supposed to be a stud?
3 how do I remove to screws? The cap simply spins.

I have come to the conclusion that quality is a word they never heard at Forest River.
Every time we travel something is broken or doesnít work or falls off.
Iím not new to maintaining a rig, but I have had to fuss with this thing far more than any other I have owned.
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Old 03-15-2020, 11:12 AM   #2
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Pop the decorative cap off the screw head and remove as you normally would. i very much doubt there is any special backing to support the light.
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Old 03-19-2020, 08:37 AM   #3
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hankpac,

Thank you for being a part of the Puma family.

Please accept our sincerest apologies for any inconveniences that you have experienced with your new Puma Unleashed. Your satisfaction is very important to us; accordingly, we invite you to contact Johnny Jones in our Customer service department through the following personalized and direct link: https://www.palominorv.com/DirectSer...02073832695920.

This direct link is provided for your convenience in order that we may resolve your concerns as quickly as possible. We will strive to respond to you within 24 hours of receiving your correspondence.

Respectfully,
Forest River
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