2021 epro E20BHS
I have a brand new E20BHS, I'm prepping to go on the first camping trip with it and the slide wouldn't retract.
The behavior is: when I press retract (using phone or switch), all of the internal lights flash and I can hear a click in the one-connect box, but the slide doesn't retract. There are no codes on the controller box in the slide, although my phone says there is a "fault".
Now, I think the phone says fault, but it's not getting a code from the slide controller, one-connect is giving a fault.
So, after a bunch of troubleshooting... I got the slide to retract buy disconnecting the wire from the retract terminal and connecting the send wire. Then press extend on the switch and it retracts. Switch the wire again and I can extend. So camping trip saved.
My thought is that the one-connect controller is bad or possibly it can be programmed? Maybe just use one of the other 30 amp circuits since I only have the one slide, there are 2 other 30 amp circuits.
The other option is to take the 2 wires that go from the one connect box to the slide controller and connect them to the switch directly and then it will work normally, I just won't be able to control it from my phone.
Of course this is all under warranty, so I guess I should take it in after my camping trip.
Any other ideas?