I jus had mine replaced by Amish Family RV Service under an extended warranty. The original wiring hadn't been installed correctly and over time managed to get snagged, completely ripping it from the motor. Try as I might, I could not over-ride the control panel or manually shift the slide. It took Orvan and his crew just an hour to fix the problem! Which he did while installing to additional protection to the bottom and edges of each slide that is designed to prevent water intrusion and causing the floor to expand.
Richard & Diane
2014 Cedar Creek 38FL
2016 F350 Lariat CC DRW
Retired Metropolitan Police (UK)