2015 Forester 3171DS - bunk/dresser slide back side jams. (motor 1 8 blinks hall signal error) Only goes out few inches before stopping. Controller override does not allow movement.
While trying to look at gear rack on both sides noticed that the "working" side the shoe was not in the gear rack channel. It was actually sitting outside the channel. There is lots of play on top of this slideout on this side.
I am thinking this issue might be what is causing other side to jam but not sure. A couple years ago on the bad side the bottom corner cap was stuck in the roller. Pulling that piece out allowed it to work until just few weeks back.
I have no idea how that shoe piece popped out of gear rack channel or if it was never installed correctly in the first place?
See page 10 figure 16 part C(shoe) not inside gear rack.
Assuming a RV shop visit is in my future after next week's trip.