Slide only works on one side

[Rocknrose]

I have a 2018 wildwood and I'm pretty new to this. The slide won't slide out and only one side moves. It's fully covered underneath and I don't know where to start. Any suggestions?

[Bama Rambler]

What model Wildwood do you have?

Do you know which slide unit you have? (Does it have racks on the sides of the slideout or does it have racks underneath the slideout?

[ES_FR]

Rocknrose,

We would be happy to assist you with your 2018 Wildwood. Because your ongoing satisfaction is very important to us, we invite you to contact Miranda Blackburn in our Customer service department through the following personalized and direct link: https://www.forestriverinc.com/Direc...11631766172302.

This direct link is provided for your convenience in order that we may resolve your concerns as quickly as possible. We will strive to respond to you within 24 hours of receiving your correspondence.

Respectfully,
Forest River

[Rocknrose]

It's the wild wood forest river t27rkss

[Rocknrose]

I think the racks are underneath. It's out and I can see the bars with teeth on them underneath.

[Mr. Dan]

Originally Posted by Rocknrose

I think the racks are underneath. It's out and I can see the bars with teeth on them underneath.

Please do as suggested in post #3.