We don't have the same model as you however on our 37MBH, we experienced that same issue on the large slide that houses the full sized fridge, entertainment system, stove, oven, microwave and pantry. When the slide was being closed, it would tip downwards and the corner would hit the linoleum which then caused the linoleum to buckle. Eventually it tore the floor.
The dealer had to repair the floor and made adjustments however they warned me that it may happen again as that slide is crazy heavy with all the appliances and food. If it does happen again, they said they would have to install rollers on the front as this is not an uncommon issue for those heavy slides.
Fortunately all of ours was done under warranty.
2019 Cedar Creek Silverback 37MBH
TV: 2017 Ford F350 CC DRW King Ranch