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Old 05-26-2020, 08:56 AM   #1
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A&E Electric awning will not come out

2013 - 36CKTS
A&E electric awning...


Awning is in the closed (up) position.
I have checked everything, (fuses, etc.).
Awning will not respond to switch or remote control.
When I press the switch or remote, all I hear is a clicking coming from the basement where all of the wiring and circuit boards are.

Any suggestions or safety tips on replacing the motor (if that is what it is) would be appreciated.

Thanks
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Old 05-26-2020, 09:20 AM   #2
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Have you done any basic electrical tests with a multimeter?
You have to start with the basics and that is some simple tests with a DVOM. (digital volt ohm meter)

Replacing a more expensive motor for a bad connection, broken wire or faulty switch isn't a good practice to follow.
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Old 05-26-2020, 09:29 AM   #3
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Originally Posted by 5picker View Post
Have you done any basic electrical tests with a multimeter?
You have to start with the basics and that is some simple tests with a DVOM. (digital volt ohm meter)

Replacing a more expensive motor for a bad connection, broken wire or faulty switch isn't a good practice to follow.

Will do that this weekend when we get down there...
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Old 05-26-2020, 10:04 AM   #4
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You don't need an expensive meter to test electrical connections. Harbor Freight has $5 meters. Any hardware store will have a less then $10 meter. Watch a youtube video on how to use it.

You cannot troubleshoot easily any electrical problem without a meter.

First things first...

get to the wire leads in the motor of the awning and see if they are getting 12 VDC

Often a bad connection is to blame somewhere in the wires going to the motor in the roller of the awning, often at a junction.

You should be able to unroll and set the awning by hand making it easier to troubleshoot, although it will take two people to do that.
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Old 05-26-2020, 01:33 PM   #5
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I agree with testing with a meter. Is the clicking "rapid fire" or only single clicks when you press our release a button?
If it's rapid fire, the voltage may be too low. The relays click on and the load from the motor drops the voltage further turning them off again. This repeats in succession. This causes a rapid fire sound from The relays.

Also there should be a separate fuse for the awning motor. I recommend replacing it with a self resetting breaker to save yourself huge headaches.
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Old 05-26-2020, 01:41 PM   #6
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Originally Posted by PhotoMaster View Post
I agree with testing with a meter. Is the clicking "rapid fire" or only single clicks when you press our release a button?
If it's rapid fire, the voltage may be too low. The relays click on and the load from the motor drops the voltage further turning them off again. This repeats in succession. This causes a rapid fire sound from The relays.

Also there should be a separate fuse for the awning motor. I recommend replacing it with a self resetting breaker to save yourself huge headaches.
single click....
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Old 05-26-2020, 01:57 PM   #7
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Bad connection between the relays/solenoids and the drive motor or another hidden fuse. The clicking makes it sound like everything before the relay/solenoid is working.
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Old 05-26-2020, 02:05 PM   #8
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Quote:
Often a bad connection is to blame somewhere in the wires going to the motor in the roller of the awning, often at a junction.
YUP... first thing to look for... bad connections on the wires to the motor from the trailer
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Old 05-26-2020, 11:15 PM   #9
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Check the wiring - you may find its not done to spec. Ours was pinched Click image for larger version

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