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05-10-2014, 05:06 PM
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#1
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Senior Member
Join Date: Mar 2014
Posts: 117
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Auto leveling locked up
So we park at our house and the Lippert 6 way auto leveling system is locked. After selecting Auto level, on a slight incline side to side, The front jacks fully retract and the pump continues to run. The whole system cut off. Pump will not come back on. The manual says to turn the power off and then back on. Does anyone know where you do that? We have looked everywhere except where it is. It is not the big red key in the water compartment and main breaker did not reset system.
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05-10-2014, 05:32 PM
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#2
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Certified Curmudgeon
Join Date: Mar 2013
Location: Here
Posts: 3,999
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No, you need to turn off the power to the computer to reset.
I suggest you pull the plug on the back side of your control panel.
That should get it done. or, you can turn the control panel off then on and enter
manual mode.
__________________
Mike Dropped
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05-10-2014, 07:37 PM
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#3
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Senior Member
Join Date: Mar 2014
Posts: 117
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We will try that in the morning. My DH used a drill to manually lower the legs. Are you saying that we should unplug the control panel for the leveling system?
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05-10-2014, 08:07 PM
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#4
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Senior Member
Join Date: Nov 2013
Posts: 849
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Could be a blown fuse as well.
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05-10-2014, 08:10 PM
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#5
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Senior Member
Join Date: Sep 2012
Location: Mass
Posts: 532
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Yes for unplugging the control box - the Levelers get battery power before the cut-off switch.
__________________
Walter & Donna
2011 CC LB RAM 3500 CTD 6.7L DRW
2013 Cedar Creek 38FL
2017 Days Planned: 135
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05-10-2014, 08:10 PM
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#6
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Senior Member
Join Date: Dec 2011
Posts: 3,570
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Two ideas for you.
Turn on keypad on/off button press and hold all four diamond keys front back and both sides for about 10 secs. Soft reset.
If that fails remove battery cable + or - again for same 10 secs.
One or the other should reset the computer unless something failed.
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05-11-2014, 11:19 AM
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#7
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Senior Member
Join Date: Mar 2014
Posts: 117
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Well we have tried all of your suggestions and no success. Tomorrow, I will call the dealer. It's a shame. We have it just about a month. Could be worse. At least we're home when this happened.
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05-11-2014, 05:38 PM
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#8
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Certified Curmudgeon
Join Date: Mar 2013
Location: Here
Posts: 3,999
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Quote:
Originally Posted by Sewhappy
Well we have tried all of your suggestions and no success. Tomorrow, I will call the dealer. It's a shame. We have it just about a month. Could be worse. At least we're home when this happened.
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Sorry nothing worked. Please let us know what the mŕlfunction was after the dealer fixes it. My guess is defective control board...
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Mike Dropped
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05-12-2014, 07:44 AM
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#9
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Junior Member
Join Date: Jan 2013
Posts: 8
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Lippert system
On my Silverback they installed a breaker in the front storage compartment. This turns the lippert on and off.
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05-12-2014, 03:43 PM
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#10
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Senior Member
Join Date: Mar 2014
Posts: 117
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Well we took it to Tom Johnson today and they showed us how to reset it. It seems there is a gray button that you would never know to push in the front basement. Now we know! Glad it was an easy fix.
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05-12-2014, 07:47 PM
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#11
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Senior Member
Join Date: Nov 2013
Posts: 849
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Thanks for replying with the end result. Many people don't follow up and we never know how things turned out.
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05-12-2014, 08:00 PM
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#12
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Senior Member
Join Date: Mar 2014
Posts: 117
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It started to lock up when we tried to auto level again but this time we stopped when it started to make a grinding noise. Our parking place for our CC 36 ckts, is on a slight slant side to side. So we used the manual mode. Until we get the site level, the manual mode is what we will use. They should really tell you this information during the PDI. And they should definitely show you where the reset is since it is hidden and none of the paperwork mentions this. In fact Lippert gives you this big booklet but nothing about troubleshooting and their web site is useless.
There are so many things that you have to learn when you purchase your first camper. This forum has educated and helped us so much.
Thank you to all!
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05-12-2014, 08:36 PM
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#13
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Certified Curmudgeon
Join Date: Mar 2013
Location: Here
Posts: 3,999
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Quote:
Originally Posted by Sewhappy
Well we took it to Tom Johnson today and they showed us how to reset it. It seems there is a gray button that you would never know to push in the front basement. Now we know! Glad it was an easy fix.
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That's great. Glad I was wrong.
__________________
Mike Dropped
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05-13-2014, 07:01 AM
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#14
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Senior Member
Join Date: Apr 2012
Location: Fort White, Fl
Posts: 760
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I have a Lippert system on mine also it has worked flawlessly so far but...... Where is the grey reset button located is it on the backside of the controller or where? Inquiring minds want to know
__________________
2021 Alpine 3790FK
2021 F-350 SD XLT PS 6.7 Dually Longbed 4wd Crew Cab
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05-13-2014, 08:54 AM
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#15
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Senior Member
Join Date: Sep 2013
Location: VA
Posts: 291
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What I found about the levle up 6 point system is it likes to extend up to .2 degree above and below level. If it cannot make that range due to grounding the jacks or cannot extend any further it locks up. It has changed my habits about leveling at sites, sometimes just a foot in either direction can make a huge difference, other times the extra 12x12x2 blocks come out to give the level up the range it needs to do its cycle (and yes boards under the wheels that will likely end up off the ground.
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05-13-2014, 09:02 AM
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#16
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Senior Member
Join Date: Jul 2007
Location: Jefferson County, MO
Posts: 5,453
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Quote:
Originally Posted by RickV
I have a Lippert system on mine also it has worked flawlessly so far but...... Where is the grey reset button located is it on the backside of the controller or where? Inquiring minds want to know
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X2. That info could be useful to some of the other members with that system.
__________________
Bob and Joyce
2013 CC Silverback 29RL
2010 Ford F250 XL Crew Cab 6.4 liter diesel
ATU Local 788
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05-13-2014, 09:07 AM
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#17
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Plain Old Member
Join Date: Nov 2012
Location: Full Timing in South Louisiana
Posts: 1,938
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Sewhappy, mind taking a picture of that reset button and posting? Probably in a similar location on the SB. I'll be looking when I get ours back.
__________________
John and Rebecca Dickson
Emma-7 / Little John-5 / Iva-1
Full Timing Again, Rev B
2013 Ford F-350 Lariat CC LB PSD
2015 SOB TT - With OC's Awning Poles (#8)
At least in Heaven, RVs will be perfect, and I won't have to keep fixing them.
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05-13-2014, 09:56 AM
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#18
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Senior Member
Join Date: Mar 2014
Posts: 117
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I will try to post a picture this evening of the reset.
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05-13-2014, 04:51 PM
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#19
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Senior Member
Join Date: Mar 2014
Posts: 117
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Relays are located in a compartment behind the hydraulic pump which is behind a board in the front basement. Reset buttons on the relays are unmarked and not easily recognizable as a reset button. In the photos we added labels pointing to each reset. They are tiny little black spring loaded rubber buttons on the side of the relay block. Push and release each one and your hydraulics work again. Remember this how it is on our CC36 CKTS. We have the Lippert 6 way Auto Level.
Hope this will keep someone else from spending hours trying to figure it out and a trip to the dealer.
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Linear Mode
