Fireplace

[Utah Kid]

I have a 2016 cedar creek 38rd, does anybody know what make and model of the fireplace is? There's no name on the thing anywhere. Short of removing it out of its cabinet, I thought I'd write here first. The remote doesn't work anymore even with a new battery. Want to call the company for a replacement. Don't have the manual anymore, it got lost someplace.

Thanks

[Iwannacamp]

Memory tells me most use a CR2032... It will prolly match your car remote and the old one should have a number and easily found if so. I think

[ttanous]

I have removed mine several times. It is very easy. Only 4 screws and you can pull out.

[Time-Travelers]

Try looking at http://wayinterglobal.com/portfolio/...ne-fireplaces/

[FRRVR]

Contact FR they have a Cedar Creek rep. They might be able to resolve the issue.

[SYE]

It is probably a Greystone Probably a FR28 or something like that. If it is Wayglobal is the contact

[segel10]

We have a Silverback, but if ours has been disconned from power, we must turn the fireplace on using the controls on the front of it. After that, the remote works without any problem.

[steelpony5555]

Yep that causes a lot of issues where people think the remote is broke, but yes you gotta do it manually the first time....push the button