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Old 09-20-2019, 06:12 PM   #1
Join Date: Mar 2019
Posts: 87

I had to replace my Hensen TV with another Jensen. I have all of the hdmi cables connected. And I cant get sound through the stereo. I tried turning off the TV speaker with no luck. Everything worked fine with the old TV
Any ideas would be great. Thanks
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Old 09-20-2019, 06:15 PM   #2
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Check for a menu item under Audio that allows for audio out selection. It is also possible that they did not include a chip that allows for audio out of HDMI.

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Old 09-20-2019, 06:23 PM   #3
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Go to radio "source". Flip through. One choice (on mine) is HDMI ARC. Hit select when it comes around. Raise the volume once it's on, via the radio remote, not the tv remote.
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Old 09-20-2019, 06:27 PM   #4
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Verify the HDMI cable coming from the radio is plugged into the TV input usually labeled ARC.
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