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Old 10-12-2018, 12:04 PM   #1
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Exclamation HELP Auto leveling system quit working

I have a brand new 2018 CC Champagne 38EL got it home, set it up auto leveled it and was going to remote level from inside the trailer now nothing works. Auto level times out and the left side of the ďcircleĒ is flashing red. There is a clicking sound at the solenoid when you try to raise or lower the jacks.... nothing works.
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Old 10-12-2018, 01:09 PM   #2
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are you plugged into power or running off of 12 volts?
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Old 10-12-2018, 01:32 PM   #3
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Once you get an error code on the leveler, you have to go inside to the screen and select leveling system. Then on the bottom you will see a reset button. touch that to reset the system, then you should be able to continue.
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Old 10-12-2018, 01:34 PM   #4
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as unforgiven is bring up. If on batteries alone and they are low, the system will act strangely. Best to be hooked up to shore power first.
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Old 10-12-2018, 03:00 PM   #5
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I tried a reset that did not work. The same symbol is still on the inside panel. It doesnít matter what I try nothing is working I just keep hearing a solenoid making a clicking noise and nothing moves 🤷*♂️🤷*♂️
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Old 10-12-2018, 03:02 PM   #6
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Batteries are brand new fully charged and we are plugged in.
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Old 10-12-2018, 03:52 PM   #7
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ok ..lets try this..while on auto level did your jacks max out? if so,place in Manual Mode, raise jacks and place stacker blocks to take up travel of jacks and try it again..I found that if my jacks maxed out on one side it would create the same issue..
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Old 10-12-2018, 04:27 PM   #8
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So I am pretty sure the jacks arenít maxed out we are on a fairly level concrete pad and I used blocks under each jack just in case. I also just figured out the hydraulic slides donít move either ????????
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Old 10-12-2018, 05:48 PM   #9
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I would unplug from AC power, turn off the main battery switch, and then disconnect the negative battery cable that goes from the batteries to the trailer. (The Level system is wired directly to the batteries) Wait about a minute and then reconnect. doing a hard reset like this may clear the memory and allow it to work.
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Old 10-13-2018, 02:41 PM   #10
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Might be the auto reset breaker on bus bar. Some have a reset button. Wouldn't call that "auto" tho
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Old 10-13-2018, 02:57 PM   #11
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Thanks for the answers folks found the tiny reset buttons on the breaker panel in the front compartment 2 of the 3 were tripped 🤦🏻*♂️🤦🏻*♂️
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