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08-23-2018, 12:57 PM
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#1
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Hamtown
Join Date: May 2017
Location: Hilton Head SC
Posts: 18
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Hydraulic slides will not come out
Push the slide out button in the inside & outside can hear pump motor running but no slide moves. If you push in slide in button no pump comes on at all.
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08-23-2018, 01:00 PM
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#2
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Hamtown
Join Date: May 2017
Location: Hilton Head SC
Posts: 18
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Sorry it is a 2018 cedar Creek Hathaway edition. Any suggestions?
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08-23-2018, 01:40 PM
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#3
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Senior Member
Join Date: Jan 2012
Location: Upstate New York
Posts: 190
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The first thing I would check is that the batteries are fully charged.
How many batteries do you have?
__________________
Chris and Pat
2023 Ram 3500 Cummins Aisin Dually, Auto Flex Air Ride Rear Suspension, B&W RVK3600 hitch
2022 Grand Design Reflection 303RLS
2024 Winnebago Minnie 2327TB B&W Continuum Hitch
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08-23-2018, 01:57 PM
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#4
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Gustafson
Join Date: Mar 2016
Location: Michigan
Posts: 75
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Quote:
Originally Posted by racer4
The first thing I would check is that the batteries are fully charged.
How many batteries do you have?
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Well, even if the battery is dead, as long as you're hooked to "shore power" they should still slide out.
__________________
2019 Chevrolet Silverado
2014 Rockwood Signature Ultra Lite 8325SS
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08-23-2018, 02:43 PM
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#5
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Senior Member
Join Date: Jan 2012
Location: Upstate New York
Posts: 190
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Quote:
Originally Posted by woodrockin
Well, even if the battery is dead, as long as you're hooked to "shore power" they should still slide out.
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I don't have experience doing that. It makes sense, but I have read that the power converter can't put out enough amps to run the hydraulic motor.
It might vary with the motor size and slide-out room size, and thus how many amps are needed.
The troubleshooting info I have read says to have fully charged batteries.
__________________
Chris and Pat
2023 Ram 3500 Cummins Aisin Dually, Auto Flex Air Ride Rear Suspension, B&W RVK3600 hitch
2022 Grand Design Reflection 303RLS
2024 Winnebago Minnie 2327TB B&W Continuum Hitch
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08-23-2018, 02:56 PM
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#6
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Gustafson
Join Date: Mar 2016
Location: Michigan
Posts: 75
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Quote:
Originally Posted by racer4
I don't have experience doing that. It makes sense, but I have read that the power converter can't put out enough amps to run the hydraulic motor.
It might vary with the motor size and slide-out room size, and thus how many amps are needed.
The troubleshooting info I have read says to have fully charged batteries.
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I was more or less under the impression that the battery just completes the circuit once you're plugged in.
__________________
2019 Chevrolet Silverado
2014 Rockwood Signature Ultra Lite 8325SS
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08-23-2018, 03:55 PM
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#7
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Senior Member
Join Date: Jan 2013
Location: Space Coast of Florida
Posts: 4,022
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Actually, the slides operate off of DC, ie, the battery. The slide hydraulic motor requires a high DC current under the load of the slides. When on shore power the converter charges the battery but at a low current rate. The converter might add a small amount of assist but if the battery is discharged too much the converter can not make up for that.
I am not saying the battery is the problem but it is the first thing to investigate. Make sure your battery is fully charged, then we can go from there..
__________________
2016 Siverback 33IK, Towed 50K+ mile
2018 Ford F-350 Lariat 6.7L V8 Diesel 4WD Crew Cab
"If you don't know where you are going, any road will get you there."
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08-23-2018, 05:29 PM
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#8
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Senior Member
Join Date: May 2014
Location: IL
Posts: 1,296
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Hi,
Just a shot in the dark, but is your hydraulic fluid level OK?
Rich Phillips
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08-23-2018, 06:43 PM
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#9
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Senior Member
Join Date: Feb 2015
Location: Oswego il
Posts: 2,430
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I would also check to make sure that the rocker switch in your cabinet for the slides is turned on. There are three rocker switches in the cabinet, the one close to the door entrance is labeled slide on/off, the other switch farthest from the entrance door is labeled slide in/out. The other rocker switch is awning in/out.
When I had my slides worked on this year by my dealer. The mechanic had turned off the slide room control in the cabinet. This was causing me all sorts of trouble with the slides when I raised the hydraulic front legs. The bedroom slide would extend a about 2 inches and I would have to close this slide at the rocker switch near the pump. Just another thought to look for.
__________________
Jim W.
2016 34RL CC; 2008 Ram Mega Cab 2500HD, 6.7L, 68RFE 6 speed, 4X4, Smarty S67, TDR 145K+miles
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08-23-2018, 06:55 PM
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#10
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Senior Member
Join Date: Jun 2015
Location: Payson, AZ
Posts: 3,874
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as mentioned, check battery and fluid levels.
have you had any service performed on it recently? there is a valve manifold that is used to keep the slideouts from extending but that normally isn't touched unless doing some maintenance involving the slideouts.
__________________
2015 cardinal model 3825fl
2015 dodge ram 3500 dually
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08-23-2018, 07:59 PM
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#11
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Senior Member
Join Date: Jun 2013
Location: Between Pickles Gap and Toad Suck, AR
Posts: 6,070
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Go to the water bay, open door, and make sure all 3 slide valves are open. If not, slides won't work.
If they are open, charge batteries.
If both those are done and it still doesn't work, post again.
__________________
"Next to prayer, fishing is the most personal relationship of man" Herbert Hoover
"American by Birth, Southern by the Grace of God"Lewis Grizzard
FROG AR-0019-242
2016 GMC Denali 3500Dually--2017 CC 36CKTS
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08-24-2018, 05:31 PM
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#12
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Senior Member
Join Date: Nov 2010
Location: Bronston, KY
Posts: 734
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If the motor is running, I am probably wrong but when my slides would go out but not retract, it was the Trombetta Reversing Solenoid.
Bill
__________________
Life is a journey, not a destination.
2005 Georgetown 359ts
Bill & Virginia, Kentucky
Nights camped in 2011...78 , 2012...73,
Nights camped in 2013...123, 2014 ...101
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08-26-2018, 03:41 PM
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#13
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Junior Member
Join Date: Jul 2018
Posts: 21
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I have a 2019 Hathaway 34RL2.Check wire connectors in front baggage compartment.My crimps were loose and the slides quit working while at the dealer.It has other issues bnow also.
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08-26-2018, 04:36 PM
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#14
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Senior Member
Join Date: Jun 2012
Location: Southern NM
Posts: 9,563
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Quote:
Originally Posted by Fmueller
Push the slide out button in the inside & outside can hear pump motor running but no slide moves. If you push in slide in button no pump comes on at all.
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I'm hoping you were successful in operating your slides. Please share your findings so it may benefit the rest of us. Thanks!
__________________
Scott and Liz - Southern NM
2012 Wildcat Sterling 32RL - w/level up (best option ever)
2007 Chevy 2500HD Duramax
Reese Fifth Airborne Sidewinder
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09-18-2018, 07:29 AM
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#15
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Hamtown
Join Date: May 2017
Location: Hilton Head SC
Posts: 18
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Yes I did. The problem was the printed circuit board for the slides. If you switch the 2 wires on the solenoid at the switch outside it would work out. Switch them the other way it will go back in until the part comes in.
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09-24-2018, 01:01 PM
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#16
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Member
Join Date: Feb 2018
Posts: 71
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any updates?
I wanted to share our experience. our hydraulic slides were not going out and figured out that the slide awning covers failed yes on both hydraulic slides only. all of the rest of slides that are electric are fine. we have a 2019 1/2 37rth which we have a handful of items to be addressed and have a date with the Amish family there in indy. we are working with the factory and the family and both have been great. we have no plans to work with the dealership we bought it from as we feel that the dealership isnt up on how to address thing with quality and timely.
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