After I had sent my other reply, I notice you posted your question on the Cedar Creek forum. If your unit is a Cedar Creek, here is the person to contact:
Kevin Caudill at
kcaudill@forestriverinc.com or, call him at 260-593-2425, this is his personal number.
The next couple of weeks it will be hard to get anyone, as they usually shutdown for Christmas, until after the first of the year.
Our 5th wheel is a Cedar Creek 36RD5S, the factory folks and service are GREAT!!!!!!!
God bless,
Mike