Spray port problem

[Comoco]

Hello all!

I de-winterized my 2022 Cedar Creek 345IK on the weekend and have one problem I cannot solve. I cannot connect the blue coiled hose to the cold water spray port on the door side of the trailer. It connects and works fine with the hot/cold water quick connect faucet in the docking station.

On the door side, I can push the quick connect in but when I push the hose in it does not go in all the way. I can see the flanges on the port itself retract so the hose can get in but I can't push the hose in far enough for it to hold.

Any ideas on what might be preventing the hose from going all the way in?

Thanks in advance!

[5picker]

The only way I can connect mine (also a 2022 345IK) is to relieve the pressure in the water system. I "think" I could push it hard enough to couple it without relieving the pressure but I'm afraid when doing so, I'll break the plastic port housing it is mounted to.

It connects/disconnects fine at the wet bay faucet because there are knobs there to turn off flow/pressure. If I turn on the knob and try to connect/disconnect there I have the same issue.

They simply don't do well under pressure.

[Comoco]

I did release the water pressure. I was connected to "city water" but I shut it off and did turn a faucet on after I shut the water off.

I see there is a replacement quick connect valve, perhaps I need this?
https://www.etrailer.com/Accessories.../PF247008.html

[5picker]

Originally Posted by Comoco

I did release the water pressure. I was connected to "city water" but I shut it off and did turn a faucet on after I shut the water off.

I see there is a replacement quick connect valve, perhaps I need this?
https://www.etrailer.com/Accessories.../PF247008.html

Perhaps... I didn't look to see how it is plumbed on the back.
Are you still under warranty?
Perhaps they will send you one?

[Comoco]

Unfortunately out of warranty. I have a call into D&W Inc which I believe is Valterra. I may also call eTrailer where I saw the quick connect valve replacement.

[Comoco]

I heard from D&W and was told to get a screwdriver and a hammer. Put the screwdriver into the port, stand off to the side of the port, and start hitting the screwdriver with the hammer like you are starting a nail into a piece of wood. Hit the screwdriver harder each time and the valve will release.

I did this and it released after 3 hits!

They said it is a fairly common issue they have with the ports.

[glen1971]

Originally Posted by Comoco

I heard from D&W and was told to get a screwdriver and a hammer. Put the screwdriver into the port, stand off to the side of the port, and start hitting the screwdriver with the hammer like you are starting a nail into a piece of wood. Hit the screwdriver harder each time and the valve will release.

I did this and it released after 3 hits!

They said it is a fairly common issue they have with the ports.

I had to do the exact same thing to ours this year! I was fairly frustrated not being able to get it to engage easily. Hopefully I can remember this for next spring!

[rotorhead1250]

I had the same issue the first time I tried it. I relieved the pressure and popped the valve with a Phillips screwdriver and smacked it with my hand to pop it open. Not a problem after that.

[darndave]

Thanks guys!! Just fixed our new 22. One item off the initial list of warranty repairs!