Reply
 
Thread Tools Display Modes
Old 09-11-2014, 06:52 AM   #1
MC9
Senior Member
 
Join Date: Oct 2012
Posts: 196
step broke

Well, it finally happened to me. Stepped out of the rv and darned near broke a leg. Bolt on second step let go. They are a type of pop rivet and it separated. Zipped into TSC and bought 5/16 bolts and locknuts, ground off all the pop rivets, drilled larger holes and replaced them all. There is no warning, like wear showing. I can't warn you to look out for this or that.
__________________

MC9 is offline   Reply With Quote
Old 09-11-2014, 07:23 AM   #2
Senior Member
 
vinmaker's Avatar
 
Join Date: Jul 2014
Location: MA
Posts: 1,816
OMG! Glad nothing happened to you. People totally underestimate the danger with these steps. People just assume they will support them and when they fail like happened to you - watch out!!

Vin.
__________________

__________________

2015 HW296
2006 HW256 (previous pup)
2013 Chevy Tahoe
Equalizer WDH 1000#
vinmaker is offline   Reply With Quote
Old 09-11-2014, 07:29 AM   #3
Member
 
kinzoo's Avatar
 
Join Date: Apr 2014
Location: Kenmore, NY
Posts: 80
I know 3 other Cedar Creek owners who have had the same problem...
Steps probably made in China.
IMO very bad quality control @ Cedar Creek.
kinzoo is online now   Reply With Quote
Old 09-11-2014, 07:34 AM   #4
Site Team - Lou
 
Herk7769's Avatar
 
Join Date: Oct 2009
Location: South Eastern PA
Posts: 22,538
All the rivets on my Lippert steps are now replaced with grade 8 bolts and hardware and I have no more worries about them shearing off under repeated load.

I do know several sets were replaced at no cost by Lippert at the rally.
I would contact them to see about yours. Perhaps they will send you a new set as a good will measure.

I did not look for mine to be replaced since, with the new hardware, the steps are better now than new ones.
__________________
Lou, Laura, & Freya the wonder dog
2008 GMC Sierra 3000HD Crewcab SB Allison Duramax
2019 Flagstaff 8529FLS - Pullrite 3300
HAM CALLSIGN - KC3FFW
Herk7769 is offline   Reply With Quote
Old 09-11-2014, 07:55 AM   #5
Senior Member
 
DAISY BOYKIN's Avatar
 
Join Date: Jun 2010
Location: SUNSHINE STATE
Posts: 1,740
Send a message via Skype™ to DAISY BOYKIN
Drilled out-------------

Drilled and cut off all "POP-RIVETS" on my 2011 Rockwood steps about a year ago.

Replaced with Stainless 1/4" x 1" X 20 bolts with stainless locking nuts, better than new.
__________________
Sid, Lois & HRH MISSY Terrible 3s SHIH TZU
2011 ROCKWOOD 8285 WS
2014 F-250 KING RANCH PS 6.7L/SWD/6R140/BFT
TST Truck System Technologies TM-507SE
DAYS CAMPED 2018 60 DAYS
DAISY BOYKIN is offline   Reply With Quote
Old 09-11-2014, 09:47 AM   #6
Infractee
 
Join Date: Aug 2010
Posts: 796
Quote:
Originally Posted by DAISY BOYKIN View Post
Drilled and cut off all "POP-RIVETS" on my 2011 Rockwood steps about a year ago.

Replaced with Stainless 1/4" x 1" X 20 bolts with stainless locking nuts, better than new.
I would be careful with that, 1/4" SS bolts are not much stronger than the rivets you replaced. As Herk and others did above, 5/16" grade 8 hardware would be ideal, at the very least grade 5.
Since SS hardware is not hardened it is not much better than cheapo grade 2 hardware that comes with a new ikea filing cabinet..
RhoZeta is offline   Reply With Quote
Old 09-12-2014, 07:07 AM   #7
Senior Member
 
Duckogram's Avatar
 
Join Date: Mar 2013
Posts: 2,208
Rivit failure on those fine quality OEM steps is not unusual. Mine let go at the ripe old age of 6 months. I had already had a foot injury so fortunately I was hanging on to the D handle tightly. Did a field repair with a 5/16 grade 8 Panhead and a jam nut. Final repair was to remove the OEM 3 step and replace it with an ETD QuadraStep. Added a removable stabilizer under the 3rd step down which got rid if the "bounce" and lived happily ever after.
__________________
ILB ( | )
Duckogram is offline   Reply With Quote
Old 09-12-2014, 08:01 AM   #8
MC9
Senior Member
 
Join Date: Oct 2012
Posts: 196
After fixing the steps they were a little stiff. A little squirt of silicone helped but, rubbing a candle on the slide arc underneath really helped.
MC9 is offline   Reply With Quote
Old 09-12-2014, 08:32 AM   #9
Senior Member
 
DAISY BOYKIN's Avatar
 
Join Date: Jun 2010
Location: SUNSHINE STATE
Posts: 1,740
Send a message via Skype™ to DAISY BOYKIN
Stainless bolts---------------

Stainless 1/4" dia bolts are better than 3/16" aluminum hollow pop rivets any day. I put a 1/4" stainless flat washer under the head of the bolt and under the locking nut to be able to adjust the tightness of the bolts so the steps would not bind. For 1/4" under the bolt head there is no threads, just solid stainless that fit through the hole. Grant you the stainless is not as hard as the grade 8 bolt, but the stainless bolts are harder than the material the steps are made of.
__________________
Sid, Lois & HRH MISSY Terrible 3s SHIH TZU
2011 ROCKWOOD 8285 WS
2014 F-250 KING RANCH PS 6.7L/SWD/6R140/BFT
TST Truck System Technologies TM-507SE
DAYS CAMPED 2018 60 DAYS
DAISY BOYKIN is offline   Reply With Quote
Old 09-13-2014, 04:39 PM   #10
Infractee
 
Join Date: Aug 2010
Posts: 796
Quote:
Originally Posted by DAISY BOYKIN View Post
Grant you the stainless is not as hard as the grade 8 bolt, but the stainless bolts are harder than the material the steps are made of.
Not even as good a grade 5 either, actually more along the lines of a grade 2 bolt. (Hence the joke about furniture hardware) Stainless is not hardened at all, it is very soft. That is why I would caution against using it in places where loads, especially shearing loads, are present.
RhoZeta is offline   Reply With Quote
Old 10-03-2014, 02:29 PM   #11
Krusing Since 1975
 
skydoctor's Avatar
 
Join Date: Mar 2012
Location: Indiana
Posts: 20
Send a message via Yahoo to skydoctor
I had the same problem but, I called Flexco direct in Elkhart and they now have a retro kit that they will give you free to take care of that problem.

Hope this helps.


Contact
  • P.O. Box 1582
    2415 Bryant Street
    Elkhart, IN 46515-1582
  • Phone: 574.294.2502
  • Fax: 574.294.1734
  • Email: info@flexcoproducts.com
skydoctor is offline   Reply With Quote
Old 10-03-2014, 02:49 PM   #12
Member
 
kinzoo's Avatar
 
Join Date: Apr 2014
Location: Kenmore, NY
Posts: 80
Quote:
Originally Posted by kinzoo View Post
I know 3 other Cedar Creek owners who have had the same problem...
Steps probably made in China.
IMO very bad quality control @ Cedar Creek.
Actually, they were made in Mexico...

I sent out an email to Flexco Products, Inc., manufacturers
of the steps.

Two of my side brackets were bent, they sent me a repair kit (2 new brackets) and 4 replacement bolts (grade 8, 5/16 x 1") with nylon locking nuts.

Had to drill out old rivets (1/4") and re-drill to 5/16".

I bought 4 more and replaced the rest.
Steps are quite a bit firmer now.
kinzoo is online now   Reply With Quote
Old 10-07-2014, 03:52 PM   #13
Member
 
RamLab2's Avatar
 
Join Date: Sep 2013
Posts: 46
Flexco Step issues

I had them replaced once under warranty for rivet failure. On second failure after warranty ran out. Notified Flexco and got this PDF in return. No repair kit sent. I also used 3/4" length bolts.
Attached Files
File Type: pdf 4170 kit Step repair.pdf (209.9 KB, 79 views)
RamLab2 is offline   Reply With Quote
Old 10-07-2014, 04:10 PM   #14
Senior Member
 
Crusader's Avatar
 
Join Date: Dec 2011
Location: Michigan
Posts: 515
Speaking of steps. I got tired of trying to get onto my steps with uneven grades. The first riser was always 18 or more. I fabricated this add on step that bolts on. No more wood box to put on the ground.
Attached Thumbnails
Click image for larger version

Name:	photo.JPG
Views:	127
Size:	347.9 KB
ID:	64292  
__________________
TV= 2012 F-150 FX4 Supercab
FW= 2011 270ret Crusader
Hitch= Reese Pro Series 16K Hitch
Crusader is offline   Reply With Quote
Old 10-07-2014, 04:11 PM   #15
Site Team - Lou
 
Herk7769's Avatar
 
Join Date: Oct 2009
Location: South Eastern PA
Posts: 22,538
Quote:
Originally Posted by RamLab2 View Post
I had them replaced once under warranty for rivet failure. On second failure after warranty ran out. Notified Flexco and got this PDF in return. No repair kit sent. I also used 3/4" length bolts.
A lame response for sure.
__________________
Lou, Laura, & Freya the wonder dog
2008 GMC Sierra 3000HD Crewcab SB Allison Duramax
2019 Flagstaff 8529FLS - Pullrite 3300
HAM CALLSIGN - KC3FFW
Herk7769 is offline   Reply With Quote
Old 10-07-2014, 04:46 PM   #16
Senior Member
 
Join Date: Feb 2014
Location: Jesup, GA
Posts: 234
Quote:
Originally Posted by Crusader View Post
Speaking of steps. I got tired of trying to get onto my steps with uneven grades. The first riser was always 18 or more. I fabricated this add on step that bolts on. No more wood box to put on the ground.

That looks great Crusader !!


Sent from my iPhone using Forest River Forums
__________________

GJones is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.



All times are GMT -5. The time now is 12:36 AM.


×