RV News RVBusiness 2021 Top 10 RVs of the Year, plus 56 additional debuts and must-see units → ×


Reply
 
Thread Tools Display Modes
Old 10-23-2020, 04:34 PM   #1
Member
 
Teamster4life's Avatar
 
Join Date: Mar 2018
Location: Beebe Ar
Posts: 44
Trip to Amish family rv service

So we've been on the road pretty much since August 2nd when we went to Ohio to purchase our 2021 Cedar Creek 36CK2 from Couch's RV nation, which was an easy smooth transaction. I recommend them if you want to save thousands on a new rv. They beat our local dealer by over $12000 and the closet competitor I could find by nearly $5000.Worked our way slowly through several states and mostly Army Corp of Engineers parks to Destin Fl to spend time with family, the beach was great even being the week after hurricane Sally. Left Destin Fl and headed for Amish family rv for our appointment to have a few minor items repaired/adjusted before we head south or maybe southwest for winter. All the excellent reviews I've read about Orvan and his crews knowledge and expertise on Cedar Creeks are true.He found several things I had not noticed including that our main super slide out was installed improperly. During our travels we had decided we wanted the side by side washer & dryer, he provided them & installed for less money than I could purchase just the units for from anywhere else.He also recommended some upgrades that we paid for out of pocket such as welding in 2"by 2" by 1/4"thick steel square tubing to keep both axles in better alignment and provide more stability(noticeable improvement while towing) also added some square aluminum tube bracing all around the skirt metal eliminating any floppy skirt metal.Installed a set of high mount rear taillights(we did a factory tour and noticed they are now installing them on the new units. But I sure Don't like the new graphics. YMMV He also moved our level up controller inside with a keyed latch door so now I'm not concerned with some joker messing with the hydraulic jacks. He also installed gear pack assemblies to eliminate any possible teeth skipping/track jumping on the slide outs. A few other things I've probably forgotten. Also he worked with Selena at CC factory to get all the warranty items addressed quickly including replacing the 2 undersized a/c's that were mistakenly factory installed. That's a subject for another thread I'll detail later about Dometic All in all I was very pleased with the assistance from Cedar Creek (Thanks Selena) and the work done by Orvan and his crew was quick and excellent. Amish family RV service is the standard that all manufacturers and repair service companies should strive for. Well worth the drive to have everything done by such an honest and knowledgeable man and his crew. Be aware we called in early July for an appointment to take our new 5th wheel directly from RV Nation that we purchased August 2nd to Orvan, but the 1st available was October 8th so plan accordingly. Well worth the wait and the drive. Already booked for next July with him, after our trip around the Northern peninsula of Michigan.
__________________
2020 Ram 3500 CC DRW Cummins Laramie Longhorn
2021 Cedar Creek Hathaway Edition 36CK2
2017 Ram Laramie 2500 6.4 Hemi 4x4 Traded
2019 Hemisphere GLX 273RL Sold
Teamster4life is offline   Reply With Quote
Old 10-23-2020, 05:45 PM   #2
Senior Member
 
mshenygo's Avatar
 
Join Date: Apr 2018
Posts: 145
We took our 34IK out last Dec. And had most of the same things done that you did. I agree 100% Orvan and his crew are the best and get the job done right! We are going out on Nov. 9th to pickup our refrigerator door that was damaged from our dealer and Orvan got it covered under warranty. We plan on taking the 8 hour drive out there every 2 years just to have them go over the rig and make sure all is well.
mshenygo is offline   Reply With Quote
Old 10-24-2020, 02:13 AM   #3
Member
 
Join Date: Jan 2020
Posts: 69
Quote:
Originally Posted by Teamster4life View Post
So we've been on the road pretty much since August 2nd when we went to Ohio to purchase our 2021 Cedar Creek 36CK2 from Couch's RV nation, which was an easy smooth transaction. I recommend them if you want to save thousands on a new rv. They beat our local dealer by over $12000 and the closet competitor I could find by nearly $5000.Worked our way slowly through several states and mostly Army Corp of Engineers parks to Destin Fl to spend time with family, the beach was great even being the week after hurricane Sally. Left Destin Fl and headed for Amish family rv for our appointment to have a few minor items repaired/adjusted before we head south or maybe southwest for winter. All the excellent reviews I've read about Orvan and his crews knowledge and expertise on Cedar Creeks are true.He found several things I had not noticed including that our main super slide out was installed improperly. During our travels we had decided we wanted the side by side washer & dryer, he provided them & installed for less money than I could purchase just the units for from anywhere else.He also recommended some upgrades that we paid for out of pocket such as welding in 2"by 2" by 1/4"thick steel square tubing to keep both axles in better alignment and provide more stability(noticeable improvement while towing) also added some square aluminum tube bracing all around the skirt metal eliminating any floppy skirt metal.Installed a set of high mount rear taillights(we did a factory tour and noticed they are now installing them on the new units. But I sure Don't like the new graphics. YMMV He also moved our level up controller inside with a keyed latch door so now I'm not concerned with some joker messing with the hydraulic jacks. He also installed gear pack assemblies to eliminate any possible teeth skipping/track jumping on the slide outs. A few other things I've probably forgotten. Also he worked with Selena at CC factory to get all the warranty items addressed quickly including replacing the 2 undersized a/c's that were mistakenly factory installed. That's a subject for another thread I'll detail later about Dometic All in all I was very pleased with the assistance from Cedar Creek (Thanks Selena) and the work done by Orvan and his crew was quick and excellent. Amish family RV service is the standard that all manufacturers and repair service companies should strive for. Well worth the drive to have everything done by such an honest and knowledgeable man and his crew. Be aware we called in early July for an appointment to take our new 5th wheel directly from RV Nation that we purchased August 2nd to Orvan, but the 1st available was October 8th so plan accordingly. Well worth the wait and the drive. Already booked for next July with him, after our trip around the Northern peninsula of Michigan.


We had one undersized ac on our 2020.5 37mbh...I feel your pain. Iím really starting to think this is a fairly common issue that most people just arenít aware of. Luckily CC stepped up (sloooooowly) and rectified situation. Glad you had a great experience!
TruckDriver1973 is offline   Reply With Quote
Old 10-24-2020, 08:09 AM   #4
Senior Member
 
dieselbobcat's Avatar
 
Join Date: Feb 2011
Posts: 503
Quote:
Originally Posted by TruckDriver1973 View Post
We had one undersized ac on our 2020.5 37mbh...I feel your pain. Iím really starting to think this is a fairly common issue that most people just arenít aware of. Luckily CC stepped up (sloooooowly) and rectified situation. Glad you had a great experience!
TruckDriver... was your undersized unit installed on the front or back? We have the same issue on the front unit... already have an appointment for May 21' with Orvan... a couple of minor issues and some adjustments needed... but we love our 37MBH!
__________________

2021 Cedar Creek 37MBH
2020 F350 Powerstroke Super Duty Lariat Crew Cab
Northern NJ - God Bless America!
dieselbobcat is offline   Reply With Quote
Old 10-24-2020, 08:20 AM   #5
Senior Member
 
Join Date: Jan 2012
Posts: 4,483
Orvan and his crew are the best, we use them for our River Stone as our first choice. The service center at Shipshewana is great as well plus they are a warranty shop for the River Stone line. I think Amish Family is also trying to become a approved shop for warranty with River Stone also.
__________________
2017 River Stone Legacy 38mb
2001 Kenworth T2000
2008 Smart on deck
dblr is offline   Reply With Quote
Old 10-24-2020, 09:43 AM   #6
Member
 
Join Date: Jan 2020
Posts: 69
Quote:
Originally Posted by dieselbobcat View Post
TruckDriver... was your undersized unit installed on the front or back? We have the same issue on the front unit... already have an appointment for May 21' with Orvan... a couple of minor issues and some adjustments needed... but we love our 37MBH!


Ours was in the front...should have been 15k, but was 13.5k. They ended up sending us a 15k heat pump at no charge and I just installed it myself. Took some major bitching and complaining, but eventually they came through. Very happy.
TruckDriver1973 is offline   Reply With Quote
Old 10-24-2020, 09:56 PM   #7
Senior Member
 
LittleBill's Avatar
 
Join Date: Mar 2019
Location: Joliet, IL
Posts: 898
X2X2 on Orvan.

Have had mine to him twice and he has done excellent work. Easy to work with and an individual that you can trust what he says. Generally always go with his recommendations. He is a 20 on a scale of 1 to 10.

I will also take mine back to him every couple of years so he can check over everything.

I am lucky in that he is roughly only 3 1/2 hours away (time change though so it's like 4 1/2 there 2 1/2 home), so I take it to them the day before and I am home that evening (no overnight stay either way).
__________________

2018 Cedar Creek 36CK2 (40.5ft)
TST Cap System (Tire Monitoring)
2015 Chevy 2500HD Crew Cab 4X4 SRW Duramax
Demco AutoSlide 18k
GMRCK25D - Rear Axle Timbren SES Suspension Upgrade
LittleBill is offline   Reply With Quote
Reply

Tags
service

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.



All times are GMT -5. The time now is 02:23 AM.