So we've been on the road pretty much since August 2nd when we went to Ohio to purchase our 2021 Cedar Creek 36CK2 from Couch's RV nation, which was an easy smooth transaction. I recommend them if you want to save thousands on a new rv. They beat our local dealer by over $12000 and the closet competitor I could find by nearly $5000.Worked our way slowly through several states and mostly Army Corp of Engineers parks to Destin Fl to spend time with family, the beach was great even being the week after hurricane Sally. Left Destin Fl and headed for Amish family rv for our appointment to have a few minor items repaired/adjusted before we head south or maybe southwest for winter. All the excellent reviews I've read about Orvan and his crews knowledge and expertise on Cedar Creeks are true.He found several things I had not noticed including that our main super slide out was installed improperly. During our travels we had decided we wanted the side by side washer & dryer, he provided them & installed for less money than I could purchase just the units for from anywhere else.He also recommended some upgrades that we paid for out of pocket such as welding in 2"by 2" by 1/4"thick steel square tubing to keep both axles in better alignment and provide more stability(noticeable improvement while towing) also added some square aluminum tube bracing all around the skirt metal eliminating any floppy skirt metal.Installed a set of high mount rear taillights(we did a factory tour and noticed they are now installing them on the new units. But I sure Don't like the new graphics. YMMV
He also moved our level up controller inside with a keyed latch door so now I'm not concerned with some joker messing with the hydraulic jacks. He also installed gear pack assemblies to eliminate any possible teeth skipping/track jumping on the slide outs. A few other things I've probably forgotten. Also he worked with Selena at CC factory to get all the warranty items addressed quickly including replacing the 2 undersized a/c's that were mistakenly factory installed. That's a subject for another thread I'll detail later about Dometic
All in all I was very pleased with the assistance from Cedar Creek (Thanks Selena) and the work done by Orvan and his crew was quick and excellent. Amish family RV service is the standard that all manufacturers and repair service companies should strive for. Well worth the drive to have everything done by such an honest and knowledgeable man and his crew. Be aware we called in early July for an appointment to take our new 5th wheel directly from RV Nation that we purchased August 2nd to Orvan, but the 1st available was October 8th so plan accordingly. Well worth the wait and the drive. Already booked for next July with him, after our trip around the Northern peninsula of Michigan.