Carl, the only work we've had done was a recall on the rear spring seat bolts. The tire shop the RV dealer sent me to was supposed to just check the tightness after the RV factory air bag install, which means merely check the nut torque, which in turn shouldn't move if they are already tight on spec.
Instead the mechanic first informed me he loosened them, then proudly told me he retightened them to the correct torque setting. That dummy, these bolts are supposed to be stretched only once, then replaced upon each re-assembly... which I assume was the original cause of the recall. That fact probably means that the RV factory loosened them the first time, installed air bags, then used the bolts over, and then the ignorant tire dealer did it again. Which reminds me, I should take a look at them myself to see if they are still holding up ok after these screw-ups.
To make matters worse, the tire shop got the cab upholstery full of greasy finger prints. My DW was not impressed.
As for the local Ford dealers, I've had screw-ups on work done by both. I've had much better luck with some smaller, but more savvy local shops. I hope I never have to take the Ford 2019 chassis in for warranty. I've worked as a mechanic, but I'm getting kind of old to be crawling around on stuff, or I'd do it all myself.
2019 Leprechaun 311FS
Wes, Linda & Quincy (std. Brown Poodle)