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Old 04-03-2024, 11:36 AM   #1
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Coachmen Euro - No Repair Shops???

We purchased the new Coachmen Euro on last Friday. We have not had it out of the driveway yet. Still unloading the old rv and transferring to the new EURO!

I am quite upset now, I was sitting and reading one of the manuals as my husband pulled up a you-tube video. It stated that no one repairs motorhomes and especially ones that run on gas. We just put our life savings into this motorhome! I am sick to my stomach. So what happens now if we need service and where do we turn. I don't even have a owners manual yet!

Is this information true or was someone just compaining? We live in Ohio and if we travel what happens if we break down? Please make my day and say its not as bad as they suggested!! Thank you!!!!
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Old 04-03-2024, 01:46 PM   #2
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It's not true.

If you purchased it from a dealer, they have repair facilities.
If you purchased it from an individual, rv dealer repair shops repair them, independent rv service centers repair them, and mobile mechanics repair them.

Tell your husband to not believe everything he sees on YouTube.
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Old 04-04-2024, 06:59 AM   #3
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Originally Posted by CindyD View Post
We purchased the new Coachmen Euro on last Friday. We have not had it out of the driveway yet. Still unloading the old rv and transferring to the new EURO!

I am quite upset now, I was sitting and reading one of the manuals as my husband pulled up a you-tube video. It stated that no one repairs motorhomes and especially ones that run on gas. We just put our life savings into this motorhome! I am sick to my stomach. So what happens now if we need service and where do we turn. I don't even have a owners manual yet!

Is this information true or was someone just compaining? We live in Ohio and if we travel what happens if we break down? Please make my day and say its not as bad as they suggested!! Thank you!!!!
Welcome to Recreational Vehicle Life

All motorhomes are in two parts, the vehicle part is called the Chassis (The Vehicle Part) and the other part is the Coachmen (the HOUSE Part)

The Chassis (which is the vehicle part) can be repaired at almost any Truck Service Center, so the question is what type of Vehicle Chassis do you have? Looking at the information, (I see online) the engine is a FORD, "YES?" as the engine is a Ford F53 7.3L V8 Chassis, correct? So having a FORD Truck engine, it can be repaired or serviced and recalls handled by almost any certified FORD Truck dealership while under warranty. Find an authorized FORD Truck Service Center, near where you are.

Now the HOUSE is "COACHMEN" Most RV Dealerships that sell Coachmen can do repairs while under warranty.

a short story that we had on a Road Trip far from Home.

When I was once new to Class A, Motorhomes, my wife and I had stopped at a Walmart parking lot for the night as we knew we could. Not knowing at the time, we did not need reservations for any RV Parks, as some required memberships and were new to us. In any case, our slider got stuck in the OUT position on a Saturday.
Here we were miles from any dealerships, or Forest River Dealership as we had a Refection's model by Forest River. I'm okay with most farm equipment.

We were stuck and I had never worked on a Slider, all of my time on the ranch or farm. We found a truck repair center and called and told them we had NO idea how to retract the slide back in and if they could just take a LOOK. They sent us a young man named Randy, tall thin as a rail on a railroad and he did not talk much. He walked around the RV, got under the RV, and lifted the hood. In the Front was the generator and he found four pistons which each were for each of the four slides. He told me I think if I take one off a good one and replace the other it may work. I said okay let's do it. And using the button from the other the slider rolled back into place fully. Problem fixed. We gave the man a BIG Tip and Thanks and he even put them back the way they had been, and the slider worked as it did. Don't recall what all the young man told me, and was just happy it worked, something to do with magnets and rotor. Hey, we were happy.
Today we have a Coachmen Class B Galleria and I have had 7 recalls by Mercedes-Benz, and all were handled by the MB Dealership on the VAN part, and a new recall by Forest River Coachmen for a wire that could cause a problem in the future, so this will have to be down by an authorized Coachmen RV Dealership, for us.

And you have all of us here at Forest River Forums to help you. You do need to go into your USER CP and complete as much information as you can as this will help others here help you faster as you may leave out an important part when asking a question. It helps us help you faster.
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Old 04-04-2024, 08:32 AM   #4
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CindyD,

As others have said don't believe everything you see on the Web....including here. The Euro is based on the Ford F53 chassis which is commonly used for RV's and commercial trucks. So anything wrong with the chassis can be handled by a Ford dealer. The "gotcha" is not all Ford dealers can handle a RV due to their weight and size. However any Ford commercial truck dealer, and many regular dealers, can handle your Euro.

Ford even has a special 800 number for locating a Ford dealer who can handle your repair and service needs: 800-444-3311. Give them a call and find a Ford dealer close to you that can service your chassis.

Coachmen is responsible for your "house" portion while you are under warranty. And when your warranty expires they will still support your Euro. Go to the Euro webpage HERE , scroll down to the bottom, and you'll see Contact us. That will lead you Here which is all the Contacts you may need at Coachmen. You can call or text them for assistance.

There is plenty of assistance available but it isn't always as convenient as taking your car to the dealer.

Enjoy your new Euro.
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Old 04-04-2024, 10:15 AM   #5
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Quote:
Originally Posted by RedLdr1 View Post
CindyD,

As others have said don't believe everything you see on the Web....including here. The Euro is based on the Ford F53 chassis which is commonly used for RV's and commercial trucks. So anything wrong with the chassis can be handled by a Ford dealer. The "gotcha" is not all Ford dealers can handle a RV due to their weight and size. However any Ford commercial truck dealer, and many regular dealers, can handle your Euro.

Ford even has a special 800 number for locating a Ford dealer who can handle your repair and service needs: 800-444-3311. Give them a call and find a Ford dealer close to you that can service your chassis.

Coachmen is responsible for your "house" portion while you are under warranty. And when your warranty expires they will still support your Euro. Go to the Euro webpage HERE , scroll down to the bottom, and you'll see Contact us. That will lead you Here which is all the Contacts you may need at Coachmen. You can call or text them for assistance.

There is plenty of assistance available but it isn't always as convenient as taking your car to the dealer.

Enjoy your new Euro.
===============================
RedLdr1,

I just wanted to say I like how well-written; your text was done and to get a look at how your LINK was attached. Something, I will need to incorporate into my replies, if you don't mind. YES, I was unsure about the chassis, being all Ford or just the engine. As I know some RVs use Freightliner Chassis. A well-done reply, thanks for helping me to improve my literary skills. I also found your Emoji clean and well-placed. Thanks for the enlightenment, found it refreshing.
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Old 04-06-2024, 01:10 PM   #6
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Oh my, thank you so much for all the great replies! We are feeling much better! Everyone has been so helpful and I feel like we can really count on everyone if we end up with a problem. We haven't taken it out yet, because It has taken me all week to go through everything we pulled out of our other camper and I had to buy all new tubs and things to fit the new EURO. I finally have it finished and now am trying to learn how to operate all of the neccessities needed to live in this. Still no owners manual available, so could sure use that. Just doing the best I can!! Thanks you again so much for the wonderful replys!!!
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Old 04-06-2024, 01:23 PM   #7
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Cindy…..

Your Coachmen is not unique in not having an owners manual for the entire rig. Pretty much any RV…..trailer, 5th wheel or motorhome is comprised of a multitude of parts from other suppliers. Coachmen did not build your fridge, stove, microwave, television(s), water pump, furnace, air conditioner or any of a number of items I missed listing. Hopefully you DO HAVE owners manuals for those things I just mentioned. Personally, I’ve built my own 3 ring binder of the literature of our rig, and added anything I’ve found important or forwarded from others here on the forum. The greatest wealth of information is found here in the forums by real users…..not salespeople.
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Old 04-08-2024, 06:41 AM   #8
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Coachmen Euro - No Repair Shops

Ken and Terry,

Thank you for the post! I have realized that I needed to do my own investigating. Some things have books and some don't. I have pretty much learned how to do what needs to be done. We haven't taken it out yet because I wanted to know how to operate everything. Mostly, never had an inverter or a solar panel. Also, the dishwasher and induction cooktop are new. Can't really learn those until I have to use them. I also have started a book to keep everything together and can find what I need faster. I think we are ready, now hopefully we can drive it!! LOL
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Old 04-09-2024, 03:10 PM   #9
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Originally Posted by CindyD View Post
Oh my, thank you so much for all the great replies! We are feeling much better! Everyone has been so helpful and I feel like we can really count on everyone if we end up with a problem. We haven't taken it out yet, because It has taken me all week to go through everything we pulled out of our other camper and I had to buy all new tubs and things to fit the new EURO. I finally have it finished and now am trying to learn how to operate all of the neccessities needed to live in this. Still no owners manual available, so could sure use that. Just doing the best I can!! Thanks you again so much for the wonderful replys!!!
CindyD,

If your dealership offers a driving school, take the class as it's good work learning how to read the DOTS in a Class A. Extremely helpful on mountain roads and making 90-degree turns. Let me check YouTube and see what They have, and this may help with some TIPS, TRICKS and IDEA's click HERE Next Is a YouTube link on using markers to help with driving a MOTORHOME.
HERE
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Old 04-10-2024, 07:36 PM   #10
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You also have the option to return to the Coachmen plant in Middlebury, Indiana for warranty repairs the 1st year. We have used this option and have been very pleased with the customer service. They have a free campground available while you wait for your coach repairs and normally have the parts readily available. Hope you enjoy your new coach.
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