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Old 10-27-2016, 03:21 PM   #1
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Furniture coverings peeling

We can have a 2013 cross country sports coach. All of the covering on the driver and passenger seat sofas and dinette are peeling and flaking. Have contacted forest river to no avail. Is anyone else having this issue.
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Old 10-29-2016, 06:41 PM   #2
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u r not alone. everyone is having those problems. keep after fr they should replace the covers.
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Old 10-29-2016, 07:57 PM   #3
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Email this address with your issue:
clopez@forestriverinc.com
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Old 11-27-2016, 06:01 PM   #4
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Have you had any luck with his problem
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Old 11-27-2016, 08:17 PM   #5
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Is this the bonded leather interior? If so it is not only an RV problem but a bonded leather problem. I have been seeing it on house hold furniture as well.

Good luck on getting it taken care of.

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Old 11-29-2016, 08:18 PM   #6
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Have the same problem with my 2012 Forrester. Have seen on here somewhere that people who have Class A's are getting some resolution in the matter. Brian Knight at Forest River takes care of them. Brain Meeks handles Class C's and he won't respond to emails.
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Old 01-16-2017, 05:57 PM   #7
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I did get some response. They are willing to send New material (don't know what the quality will be) and pay a pittance toward labor, approx $700. Got estimate for labor $3600. Don't know how f I would be better off trying to replace altogether
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Old 01-17-2017, 08:54 AM   #8
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We had the same problem and fortunately it occurred during our warranty period, so we experienced a lot less hassle in getting both seats, sofa, and dinette replaced. It was a manufacturing mistake of using inferior material. FR should stand behind their product. Good luck because I know this has been a big issue for them.
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Old 02-03-2017, 07:19 PM   #9
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They are going to replace covering with "better quality material ". Am trying to get in touch with dealership in Texas that is installing for the allowance they are offering. No call back yet.
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Old 02-13-2017, 08:09 PM   #10
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Furniture coverings peeling

Same thing happened on my Mirada, fortunately only the recliner peeled. Several friends with Tiffins were really hit hard with peeling vinyl. All of the furniture upholstered with that vinyl peeled. A huge mess. Not just the mess, but the inconvenience and time and effort to get the work done.
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Old 02-16-2017, 09:17 PM   #11
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Finally got everything set up. Hopefully it goes as planned. They are going to recover all the furniture
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Old 02-19-2017, 11:04 AM   #12
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Furniture peelin

I have the Mirada 35 2014 with the same problem. Not happy with poor support from forest river. They should back up this defective product
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Old 03-03-2017, 09:26 PM   #13
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leather pealing

L called coachman and sent them pictures of the leather pealing and they sent me new covers. I recovered the sofa and the two captains chairs my self. The job took me about a day to complete.
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Old 03-24-2017, 12:22 PM   #14
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Same thing with our Cross Country. Looking to just Replace the it with a better quality furniture. Probably cheaper in the long run.
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Old 04-07-2017, 09:15 PM   #15
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Just wanted to let everyone know, my furniture has been recovered by Coachman at no charge to me. Had to travel from Louisiana to Texas so it did cost me my gas but Imwas going on a cruise out of Galveston anyway and the dealership was 20 minutes from the pier.
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Old 04-07-2017, 09:45 PM   #16
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Many rv compines are having the same problem, some companies replace or recover without a question, however FR it all depends with what line of rv you have and who picks up the phone that day if they will help. We have, at our cost had to recover every bit of furniture becuase the Berkshire division would not step up.
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Old 04-07-2017, 10:46 PM   #17
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My Columbus got the same bug. I contacted Williamsburg Furniture directly. Their customer rep response was outrageous, he wanted to sell me new covers. There was no intention to solve the problem except by selling me new covers. These have 34 month of part time use. Why would I buying the same bad stuff?????
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Old 08-11-2017, 03:46 PM   #18
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Unhappy Coachmen RV offers to "help" with vinyl situation

After a long email chain, Forest River stated "because I am not the original owner, they were not able to cover this under the original warranty". However they would like to help. "Coachmen RV would like to provide the materials at a discounted rate."
That discounted rate totaled $840 for the dinette, sofa, drivers chair and passenger chair.
Coachmen can not confirm that would be all the material needed because they do not have a parts catalog showing the components of the seating.
Delivery would take 6 weeks and I would have to pay the shipping.
This is not acceptable to me for an issue that has gone on for several years. They knew the material was garbage but won't stand up like a premier company and acknowledge the failure.
I am not aware of any legal action against this company but I am considering it myself.
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Old 08-11-2017, 04:31 PM   #19
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I think all of us who have been affected by this issue must join hands somehow.
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Old 08-12-2017, 05:45 PM   #20
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Just wondering if they've changed materials in 2015 and newer? We've had our RV for a year now and I haven't had that issue yet. Just curious.
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