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Old 04-21-2020, 02:53 PM   #1
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My apologies if this has been addresses previously. Does anyone know if the factory is still shipping parts to local repair facilities? My Prism was recently broken into and the coach door requires replacement. The local repair shop said the factory was closed and he would be unable to get a replacement door until all this virus stuff was over. Just wanted to make sure he wasn't giving me a story.

Thanks
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Old 04-21-2020, 03:04 PM   #2
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Originally Posted by Retired NM Firefighter View Post
My apologies if this has been addresses previously. Does anyone know if the factory is still shipping parts to local repair facilities? My Prism was recently broken into and the coach door requires replacement. The local repair shop said the factory was closed and he would be unable to get a replacement door until all this virus stuff was over. Just wanted to make sure he wasn't giving me a story.

Thanks
I saw Bob, the Big Frog, on here last week saying all 75 manufacturing facilities of F.R. were all closed.
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Old 04-21-2020, 04:31 PM   #3
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You may want to call the factory....I am having the same issues and called Georgetown and they told me they are open and shipping parts when the dealer told me they were closed.
Went back to the dealer on this and now saying ok we ordered the parts with no ETA...waiting till this Monday (2weeks) and will hound again and call manufacturer again...Picked up my unit on 3/17.
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