Jc, great information. If Middlebury is near Elkhardt then it is about a 400 mile drive for me, 6-7 hours. One thing I wonder though if I would get the same service you did seeing I am not the original owner of my rig. On my Georgetown, when I call to have the steps replaced the first question was if I was the original owner, they would replace for free, I was the second owner and they sold them to me for cost, which I thought was very fair.
sherman12 and The Fabulous Miss Barb
2014 SportsCoach Cross Country 360DL DP
Former 2011 Georgetown 330TS
Kia Sportage on MasterTow Dolly