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Old 09-14-2021, 09:55 AM   #1
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Ford warranty service number

I tried calling the Ford service warranty number only to hear a message saying it was down. It did not give me any time frame of when it would be back up. Perhaps I have the wrong number.
877-794-6434 is what I dialed and had to go through an auto answering machine and go through some prompts.
Does anybody have a different number to call?
I tried the chat service to but that was booked, it wouldn't even let me get in a que.
My warranty expires in about nine months and I have coolant leaking out of my intake manifold. I think it's that hose for the heater core. Pretty sure should be covered under their Powertrain.
Thanks in advance.
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Old 09-14-2021, 10:32 AM   #2
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Check the Commercial Ford Dealership closest to you they should help with warranty or send you to ne that will

https://fordcommercialvehiclecenter.com/

Contact Ford Program Headquarters: 1-888-276-4088 | CVCHQ@FordProgramHQ.com
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Old 09-14-2021, 02:03 PM   #3
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Quote:
Originally Posted by robo44 View Post
Check the Commercial Ford Dealership closest to you they should help with warranty or send you to ne that will

https://fordcommercialvehiclecenter.com/

Contact Ford Program Headquarters: 1-888-276-4088 | CVCHQ@FordProgramHQ.com
This is great info, thank you for posting this!
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Old 09-14-2021, 02:43 PM   #4
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Ford also has a dedicated Motorhome Assistance line. 1-800-444-3311 I've used it and they were very helpful.
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Old 09-14-2021, 06:31 PM   #5
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Thanks!
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Old 09-15-2021, 12:57 PM   #6
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Ford warranty

Don't you have a Ford dealership near you? I have had nothing but Fords sin 1998 and NEVER had a problem with warranty service in 3 different locations.
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Old 09-15-2021, 01:17 PM   #7
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Don't you have a Ford dealership near you? I have had nothing but Fords sin 1998 and NEVER had a problem with warranty service in 3 different locations.
Not all Ford Dealerships will work on and even look at a F53 Chassis.
OP needs to look up the Commercial Ford Dealerships then hope they can point him to a close location

Even those are not a 100% guarantee they will work on Chasis
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Old 09-15-2021, 07:20 PM   #8
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So, I did call a dealership near me.
I explained that I believe my heater core hose that connects to the intake is leaking. Not the hose, but the connection.
They don't think it's covered. I think it should under the drivetrain. 5 years. It's a 2018. So I called the Ford rv number that redldr1 (starwars, nice) gave in the thread. They will get back to me in a day or two.
This problem runs thru all v10's in there lineup. Rv's, superdutys, trucks. I have read they have been covering it. Fingers crossed.
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Old 09-15-2021, 08:32 PM   #9
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Originally Posted by Dburr View Post
So I called the Ford rv number that redldr1 (starwars, nice) gave in the thread.
I had that call sign before Star Wars... The folks at that number have always been helpful when I've called,
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