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Old 06-01-2020, 08:50 PM   #1
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Location: 4377 Old Buckingham Rd
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Forest River Parts Shutdown???

I've been trying thru my authorized FR Service Center to get parts for my FR3. My service tech has emailed them numerous times, called as well, so i've been told, but no one returns an email or a call back. Anyone else having this problem? Anybody got an FR3 POC that i can call?

Thanks,
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Old 06-01-2020, 08:58 PM   #2
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Contact names for FR3

See attached info for sales and service......
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Former Georgetown 330TS owner for 10 years with more mods than I can count, pushed by our 2017 GMC Terrain
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Old 06-02-2020, 05:27 AM   #3
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I know last week at our brand factory parts were on inventory for at least 3 days, not sure if it were at all locations as well, if so there may be a back log they are catching up on with calls and emails.
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Old 06-02-2020, 07:57 PM   #4
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Thanks kenandterry, i completed the form, and amazingly enough. Brittney emailed my service tech with the answers we have been trying to get for close to two months!!
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See attached info for sales and service......
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Old 06-02-2020, 08:07 PM   #5
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Glad to hear the news.

Good luck.
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2018 Sunseeker 2430S-CD, nicely modified and carried by a 2017 Ford E450 Sport
Former Georgetown 330TS owner for 10 years with more mods than I can count, pushed by our 2017 GMC Terrain
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Old 06-03-2020, 12:54 PM   #6
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Parts

I spoke with a customer service agent in Elkhart at Forest River last week. Placed order over the phone and they were delivered to my door yesterday. They were shut down for about two months so I am sure they are in catch up mode.
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Old 06-03-2020, 08:30 PM   #7
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Rear cap for my Riverstone.

Yes I have been waiting for a rear cap for my Riverstone since the first of April. Dealership told me they are waiting for FR to crate it up so they can pick it up. Let's get crating Please!
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