Reply
 
Thread Tools Display Modes
Old 06-01-2020, 08:50 PM   #1
Junior Member
 
Join Date: Oct 2017
Posts: 19
Forest River Parts Shutdown???

I've been trying thru my authorized FR Service Center to get parts for my FR3. My service tech has emailed them numerous times, called as well, so i've been told, but no one returns an email or a call back. Anyone else having this problem? Anybody got an FR3 POC that i can call?

Thanks,
__________________

ehwhitt is offline   Reply With Quote
Old 06-01-2020, 08:58 PM   #2
Kanadian Kamper
 
kenandterry's Avatar
 
Join Date: Sep 2010
Location: Prince Edward County, Ontario, Canada
Posts: 3,867
Contact names for FR3

See attached info for sales and service......
Attached Thumbnails
Click image for larger version

Name:	916A5482-4D77-4E48-AD34-78759B144E3D.jpg
Views:	140
Size:	217.1 KB
ID:	230393   Click image for larger version

Name:	D731A9F8-C8E7-4285-901A-5D434E6C6221.jpg
Views:	98
Size:	216.9 KB
ID:	230394  
__________________

__________________

Ken and Terry
2018 Sunseeker 2430S
and only sometimes pushed by our 2017 GMC Terrain toad (4 wheels down)
kenandterry is offline   Reply With Quote
Old 06-02-2020, 05:27 AM   #3
Senior Member
 
Join Date: Jan 2012
Posts: 4,370
I know last week at our brand factory parts were on inventory for at least 3 days, not sure if it were at all locations as well, if so there may be a back log they are catching up on with calls and emails.
__________________
2017 River Stone Legacy 38mb
2001 Kenworth T2000
2008 Smart on deck
dblr is offline   Reply With Quote
Old 06-02-2020, 07:57 PM   #4
Junior Member
 
Join Date: Oct 2017
Posts: 19
Thanks kenandterry, i completed the form, and amazingly enough. Brittney emailed my service tech with the answers we have been trying to get for close to two months!!
Quote:
Originally Posted by kenandterry View Post
See attached info for sales and service......
ehwhitt is offline   Reply With Quote
Old 06-02-2020, 08:07 PM   #5
Kanadian Kamper
 
kenandterry's Avatar
 
Join Date: Sep 2010
Location: Prince Edward County, Ontario, Canada
Posts: 3,867
Glad to hear the news.

Good luck.
__________________

Ken and Terry
2018 Sunseeker 2430S
and only sometimes pushed by our 2017 GMC Terrain toad (4 wheels down)
kenandterry is offline   Reply With Quote
Old 06-03-2020, 12:54 PM   #6
Senior Member
 
lazyjj's Avatar
 
Join Date: Feb 2015
Posts: 131
Parts

I spoke with a customer service agent in Elkhart at Forest River last week. Placed order over the phone and they were delivered to my door yesterday. They were shut down for about two months so I am sure they are in catch up mode.
lazyjj is offline   Reply With Quote
Old 06-03-2020, 08:30 PM   #7
Member
 
Join Date: Nov 2017
Location: Tucked into the woods
Posts: 38
Rear cap for my Riverstone.

Yes I have been waiting for a rear cap for my Riverstone since the first of April. Dealership told me they are waiting for FR to crate it up so they can pick it up. Let's get crating Please!
__________________

mikegernes is offline   Reply With Quote
Reply

Tags
forest river, parts

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.



All times are GMT -5. The time now is 04:43 AM.


×