Closed Thread
 
Thread Tools Display Modes
Old 08-02-2018, 06:45 PM   #1
Senior Member
 
Join Date: Feb 2018
Posts: 116
worst mistake

Well February 23, 2018 made the worst mistake of my life by purchasing a new 2017 FR3 32DS. it is now August 3, back at Camping World service. In the 5 months that we have owned, been in shop 3 of those months. Problems started on way home from dealer. Now back for leaks repairs, 3rd time. This time the roof has bulges and seems to be delaminating. In VA 3rd time for same repairs falls under lemon law. there was a recall on leak problems dated September 2017, dealer made no mention of recall when we purchased. I doubt if repairs will ever correct problems, can't afford to trade or sale. I will say that we have enjoyed the 2 months we have been able to use, have made 3 short trips. Maybe Forest River will see this and make things right hmmm not a chance.

The service and warranty associates at Camping World in Roanoke, VA. Have been very nice and understanding.

Wish I had my 98 Winnebago back.
wnewman53 is offline  
Old 08-02-2018, 06:50 PM   #2
Senior Member
 
Hugeez's Avatar
 
Join Date: Apr 2016
Location: Union, Missouri
Posts: 367
Sorry to hear your problems. Hoping someone steps up and makes things right.
__________________
2018 PUMA 31 BHSS
2017 RAM 2500 LARAMIE 6.4 HEMI 4X4
E2 WDH
Troy, Josie and our 2 K9 co-pilots Breck and Maggie
USN 86-92
3 nights camped so far in 2020
Hugeez is offline  
Old 08-02-2018, 06:59 PM   #3
Senior Member
 
Mr Towed's Avatar
 
Join Date: Jul 2018
Location: Long Island, NY
Posts: 494
If you're going off the clock in the RV, it's broken, too. It's only August 2nd
__________________
Travel Trailer: 2004 Flagstaff 25LB
New Tow Vehicle: 2017 F-150 3.5 Ecoboost, supercrew short bed FX4 Lariat
Old Tow Vehicle: 2009 Silverado 2500HD 4x4 Ext. Cab Short Bed
Travel Pooch:Sophie the Sato - Cats: Rhody and Hazy
2018:22nights / 2019:31Nights / 2020:18Nights
Mr Towed is offline  
Old 08-02-2018, 07:08 PM   #4
Senior Member
 
Join Date: Feb 2018
Posts: 116
Thanks Mr Towed, what's another day in the shop. It will still be there tomorrow, and the next and the next and so on.
wnewman53 is offline  
Old 08-02-2018, 07:19 PM   #5
Kanadian Kamper
 
kenandterry's Avatar
 
Join Date: Sep 2010
Location: Prince Edward County, Ontario, Canada
Posts: 4,132
Sounds like you should make an appointment to have it repaired at the Forest River plant up in Goshen.

Multiple trips to your dealer for repeat troubles?

Time to find another dealer.
__________________

Ken and Terry
2018 Sunseeker 2430S with Trekker cap
and only rarely pushed by our 2017 GMC Terrain toad (4 wheels down)
Former Georgetown 330TS owner for 10 years with more mods than I can count.
kenandterry is online now  
Old 08-02-2018, 08:05 PM   #6
Senior Member
 
Mr Towed's Avatar
 
Join Date: Jul 2018
Location: Long Island, NY
Posts: 494
Quote:
Originally Posted by wnewman53 View Post
Thanks Mr Towed, what's another day in the shop. It will still be there tomorrow, and the next and the next and so on.
Happy to help
__________________
Travel Trailer: 2004 Flagstaff 25LB
New Tow Vehicle: 2017 F-150 3.5 Ecoboost, supercrew short bed FX4 Lariat
Old Tow Vehicle: 2009 Silverado 2500HD 4x4 Ext. Cab Short Bed
Travel Pooch:Sophie the Sato - Cats: Rhody and Hazy
2018:22nights / 2019:31Nights / 2020:18Nights
Mr Towed is offline  
Old 08-02-2018, 08:27 PM   #7
Canadian Member
 
Join Date: Feb 2012
Location: Eastern GTA, Ontario, Canada
Posts: 5,265
Quote:
Originally Posted by kenandterry View Post
Sounds like you should make an appointment to have it repaired at the Forest River plant up in Goshen.

Multiple trips to your dealer for repeat troubles?

Time to find another dealer.
X2

Camping World generally has a poor reputation for after sales service although yours may be better than most. Itís just that 3 times trying to fix the same issue seems suspect. Was it exactly the same leak or 3 different leaks?

If youíre having problems with the roof it would be best if you can get that fixed at the plant rather than a dealer.

BTW, this forum is not associated with Forest River but a few FR employees due contribute to the forum.
__________________
2019 Rockwood Signature 8290BS, Reese Revolution pinbox and B&W Patriot 18K hitch
2016 Ford F-250 XLT SuperCrew, 6.2L, 4x4, 6'9" bed, 3.73, w/ snow plow & camper pkgs.
2011 Rockwood Signature 8293SS (2015 - 2018)
2010 Rockwood Roo 23SS (2012 - 2014)

itat is offline  
Old 08-02-2018, 08:45 PM   #8
Senior Member
 
Join Date: Feb 2018
Posts: 116
Kenandterry, did not know that was an option, was told by FR to take to dealer. I just don't believe I should go through the expense of taking to factory to perform warranty work. Seems they should handle. But thinking best way to get repaired properly.
Itat I am beginning to agree. yes, I know that FR is not part of this forum, just taking a chance someone might just take a peak in.
wnewman53 is offline  
Old 08-02-2018, 08:53 PM   #9
Site Team
 
Mr. Dan's Avatar
 
Join Date: Mar 2014
Location: Grayson County, Texas
Posts: 14,938
itat is correct... but it is HIGHLY unlikely that any F.R. employee will see your problem post. Get in touch with FR3 warranty people (not the Forest River corporate office) and ask for authorization to take it to another service department... or to use a mobile service, etc. Your best bet is to disconnect from the Camping World dealership. We have seen evidence of dealership service people being the nicest humans on earth while they do absolutely nothing to solve the customer's issues.
__________________
SEARCH is your friend!
FR Wildcat 295RSX / GMC Sierra

Nights Camped: '13 = 49/'14 = 74/'15 = 74/'16 = 85/'17 = 110/'18 = 111/'19 = 86/'20 = 94; booked = 14
Mr. Dan is online now  
Old 08-02-2018, 09:30 PM   #10
Senior Member
 
Join Date: May 2017
Posts: 151
We also purchased a32DS. last May and had buyers remorse
About 2 weeks after we took it home. It was our 5th RV over
a 30 yr period, I repaired so many problems that I lost count.
One day I got fed up and demanded that Forest River pick it up
and take it back to the factory and finish all the rest of the repairs.
I had a 12 page list of problems they had to fix. They had it for over
3 weeks. Most things work now but I still don't like it. We will be looking
at the NEWMAR Bay Star or Bay Star sport for our next coach.
I went through Mr. Nicholas Hoover at Forest River for warranty repairs. He was Great
To work with, but with so many problems , it wore us out.
Just about everything you can imagine broke down on our 6,000 mile shake down trip
To California and back.

Good Luck
Kentucky Bob is offline  
Old 08-02-2018, 09:41 PM   #11
Senior Member
 
Join Date: Sep 2016
Location: Port Richey Florida
Posts: 640
Iím thinking more and more that building my own Tiny Home might be the way to beat these Poorly built RVs. At least I would know it was constructed correctly, and no having to deal with inept service and sales people.
Decon Blue is offline  
Old 08-02-2018, 09:45 PM   #12
Senior Member
 
Join Date: May 2017
Posts: 151
To clarify, we purchased our 32DS MAY OF 2017, not this year.
Kentucky Bob is offline  
Old 08-06-2018, 01:16 PM   #13
Senior Member
 
Join Date: Feb 2018
Posts: 116
Well Kentucky Bob i guess there are miracles. got a call this morning from Nicholas regarding email i sent to FR on the roof issues. he agreed that selling dealer should not have sold RV with a recall. Not for sure but it seems they will have RV taken to factory and have new roof installed. i will have to cancel some planned trips, but will be worth it to have repaired at factory. will keep my fingers crossed. will keep you all updated as it progresses.
wnewman53 is offline  
Old 08-06-2018, 01:33 PM   #14
Senior Member
 
Join Date: May 2017
Posts: 151
Mr. Nicholas Hoover is GREAT, I just wished he was in charge of quality control.
We will keep our coach for a little while longer. I believe F.R. puts out a poor quality product. But most of the other rv manufacturers may be just as bad.

The roof material like what was installed on the FR3's before 2018 models was TPO.
I think this material is the worst thing the industry started to use. FR doesn't use anymore. Now they have a full fiberglass cap on the FR3 models.

Before TPO was used, a thicker type of rubber was used and it was great. I had it on my THOR HURRICANE 30F class A. We had no trouble with it for the 13-1/2 yrs we owned it. The HURRICANE was a quality built coach. We miss it more every time we are in our FR3 32DS.
Kentucky Bob is offline  
Old 08-06-2018, 03:17 PM   #15
Senior Member
 
Join Date: Mar 2015
Location: Canada
Posts: 604
We went through the same thing with our 2015 fr3 . We just had to accept that itís a low end rig and work with what we have .. itís like they leave the plant incomplete.. would never buy a fr again
colourful64 is offline  
Old 08-08-2018, 11:49 AM   #16
Senior Member
 
Knoxie89's Avatar
 
Join Date: May 2016
Posts: 235
Quote:
Originally Posted by wnewman53 View Post
Well February 23, 2018 made the worst mistake of my life by purchasing a new 2017 FR3 32DS. it is now August 3, back at Camping World service. In the 5 months that we have owned, been in shop 3 of those months. Problems started on way home from dealer. Now back for leaks repairs, 3rd time. This time the roof has bulges and seems to be delaminating. In VA 3rd time for same repairs falls under lemon law. there was a recall on leak problems dated September 2017, dealer made no mention of recall when we purchased. I doubt if repairs will ever correct problems, can't afford to trade or sale. I will say that we have enjoyed the 2 months we have been able to use, have made 3 short trips. Maybe Forest River will see this and make things right hmmm not a chance.
Sounds like my first year of ownership, spent over a month in the shop the first summer we bought it, then sat at the dealer from oct-march getting fixed. IT took 6 (SIX) bathroom doors being ordered before one arrived that wasn't damaged. It took a lot of complaining and a lot of escalating but I was able to get a warranty extension (that without would have cost me shelling out $4k for a new roof, after the rubber started to de-laminate 1 year 2 months after purchase). They even sent me a Check for $1k for my inconvenience I guess. Wasn't really satisfied but it's the best I could do since NY RV Lemon laws only apply to the drivetrain not living quarters. We're on year 3 now and she runs good, no big issues beyond normal wear but I do sometimes regret it!
__________________
FR3 Fuelly
Knoxie89 is offline  
Old 08-08-2018, 06:23 PM   #17
Senior Member
 
Join Date: Feb 2018
Posts: 116
Knoxie that is good news, makes me feel a little better. Still waiting on final word that FR is taking back to factory for repairs. they did mention extending my warranty and paying for loss of use, so now it is wait and see FR comes through. missing out on planned trips but would rather have it repaired properly. VA lemon law includes upfit and vehicles converters. We have already met as far time in shop. Third time for repairs and not fixed, which this is third attempt, will result in replacement or buy back. Will update when I hear good or bad news.
wnewman53 is offline  
Old 08-08-2018, 07:20 PM   #18
Senior Member
 
Join Date: Jul 2017
Location: Suffolk, Va.
Posts: 1,299
Check into RV lemon laws some states have. Also federal warranty laws.
__________________
Michael & Fran Dilday (Baxter & Honey 2 Labs)
'18 Cedar Creek Champagne 38EL - '17 Ford F350 Lariat DRW w/Reese hitch - TST 507 Color TPMS - Garmin RV 770 LMT GPS
mwdilday is offline  
Old 08-08-2018, 09:33 PM   #19
Senior Member
 
Join Date: Mar 2015
Location: Canada
Posts: 604
I wish Canada has lemon laws... Iím sure all the fr3s are lemons
colourful64 is offline  
Old 08-09-2018, 01:42 AM   #20
Junior Member
 
Join Date: Jun 2018
Posts: 4
Thank you. My 2018 FR3 32DS is my 4th RV and definitely my worse mistake. I purchased it in March 2017, and it was in the shop most of 2017 with a 3 page list of problems. The few times I took it out, it went right back in the shop with more problems. Now some of the same items that were supposedly previously repaired are all of a sudden not covered under warranty because the initial 12 month warranty has ended, and not within the 90-days of repair. Well, heck, since it was always in the shop most of 2017, so I could not use it to even see whether it was repaired. And I just found out the $5,000 extended warranty I purchased declined coverage of the same and/or new issues. Cliff from Mike Thompson RV in Colton, CA told me my RV was covered from head to toe, inside and out for 5 years. Not true according to Warrantec Warranty. The repairs out of my pocket will total $862. This is so UNBELIEVABLE! I wish I still had my 2005 Coachmen Freelander. My words of frustration and anger cannot be posted on this site!
alitaaldridge is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.



All times are GMT -5. The time now is 05:36 PM.