Originally Posted by bnyosemite
Itís a Whirlpool residential. Not sure what difference that would make.
It will help those trying to answer your questions find pertinent information on that specific model.
Whirlpool residential is of no help. Whirlpool makes hundreds of models and when trying to be helpful to someone else, it's best not to guess.
The internet can be a great source of information when troubleshooting but without specific make/model data, there isn't much hope finding anything that might be helpful.
I'll let you carry on from here.
Best of luck.