Whirlpool Refrigerator Icemaker suddenly not getting water to make ice

jwalton022 · 06-12-2018, 10:10 AM

I have a residential Whirlpool Refrigerator in my Legacy 340KP. It has always been great at making ice. On my last trip home a fuse blew on my water pump and it seems the ice maker quit getting water and now does not get water even though I am hooked to city water. Therefore, no ice. Has anyone had this problem and can help me with a resolution?

SeaDog · 06-13-2018, 07:45 AM

the two may or may not be connected (water pump/ice maker)to the problem. I think what I would do is first (because you were traveling) would be to follow the supply line to the ice maker and make sure something did not shift and cause a kink in the supply line. let the forum know what you find.

DSurette · 06-13-2018, 08:31 AM

I found out the hard way that you do not have to pull the fridge out to get to the ice and water valve. At least on my Whirlpool model GI0FSAXVY011 the valve is located behind a panel on the inside rear of the fridge. The valve has one input and two outputs. One output for water and one to the ice maker.
Also make sure the ice maker is turned on by the switch inside of the ice maker.

srappleby · 06-15-2018, 07:37 AM

Wow! I'm having the same issue. I log on here to post and see if anyone had ideas and what do I find? Anyway, I did not blow the fuse for the water pump. In our situation, we left Wednesday morning for a 5-week trip. When we arrived at our first stop my wife went to get some ice from the freezer to reward me for a day of good driving with a rum & coke and.....surprise! No ice.

The switch on the ice maker itself is on and I have cycled that back and forth numerous times to be sure. There is no water going in to the ice maker for some reason. I too, suspect a water supply problem and am looking for that.

I have located where the fridge water line appears to tee off from the cold water under the bathroom sink. Today, I'm going to pull that line off and see if water is coming through the tee-valve. If so, guess I'll be trying to follow the line through the wall and up to the fridge.

2014 Legacy SR300 340BH

formerFR · 06-15-2018, 07:44 AM

did you leave your Water Pump switch ON while driving? : /

srappleby · 06-15-2018, 07:45 AM

Yep, sure did. Good thought, though

formerFR · 06-15-2018, 07:51 AM

I can only add that it 'could' be air in the ice maker line, and the short time it requests water to the unit is not enough to bring the water up the line....

or, the switch is gone, or fuse tripped, etc. : /

srappleby · 06-15-2018, 08:00 AM

While it could be air in the line, I don't think that is probable as I haven't drained the lines down recently. As far as a fuse, I'm not aware of any separate fuse for the ice maker....should get its power through the fridge, although I did go over my fuse panels just in case.

If this was my refrigerator at home I would have already pulled it out from the wall and traced the water supply through the back. That's a big problem with a fully-loaded fridge at a campground. Lol

formerFR · 06-15-2018, 08:23 AM

after reading your initial discussion about your problem, did you turn the Valve in the water bay to 'Water Tank' or 'Normal'?

srappleby · 06-15-2018, 08:26 AM

I haven't turned any of the valves in the water bay (coach was in for service at Freightliner but I don't think they were in that area). Anyway. I get water to all sinks and toilet both on the water pump and when hooked up at the CG.

formerFR · 06-15-2018, 08:51 AM

interesting, so it does sound like you've 'suddenly' got a pinched line or something... but there could be a fuse for the ice maker within the fridge, but one way to know is to wait and watch for the ice maker to 'request' water and see if/what happens. Then you'll know it's working, not any power issue, just not getting water.

DSurette · 06-15-2018, 09:55 AM

There is only one water line going to the valve. There it splits to the water dispenser and the ice maker. Are you getting water to the water dispenser on the front of the fridge?

tmartin · 06-16-2018, 07:37 PM

My water line from under the bathroom sink to the ice maker got pinched by the fridge. Ice maker was not working well, making small cubes. I replaced it with a stainless covered line. I did Need to pull out the fridge

srappleby · 06-16-2018, 09:14 PM

Quote:

Originally Posted by tmartin

My water line from under the bathroom sink to the ice maker got pinched by the fridge. Ice maker was not working well, making small cubes. I replaced it with a stainless covered line. I did Need to pull out the fridge

Yikes! That's what I'm afraid I'll be doing. Just can't do it on the road.

srappleby · 06-20-2018, 08:21 AM

Quote:

Originally Posted by DSurette

There is only one water line going to the valve. There it splits to the water dispenser and the ice maker. Are you getting water to the water dispenser on the front of the fridge?

No water dispenser. Just a simple ice maker.

srappleby · 06-28-2018, 07:47 AM

YouTube is my best friend! Watched a lot of troubleshooting videos and was able to determine that the motor in the ice maker was bad. Ordered a new ice maker, installed, and wa-bam! ICE [emoji4]

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