Your dealer is not treating you right. We have a 33IK and in the first week we noticed a tear in the vinyl floor. We called our dealer (Tri-Am-RV, Ocala, Fl,
) and we made an appointment to bring it in. They said their floor guy was going to be there but he had left before we arrived but he showed one of their techs how to fix it. They use a heat gun and some kind of glue. They heated the floor and applied the glue (not sure what to call it). Once the floor was hot they then have a rubber type mat that has the same grain as the floor and they press it down on the floor. Long story short, I can not see the tear anymore. It was about 3" long.
They also checked my slides for alignment. Never did find out why it ripped the floor but we suspect a small pebble or something was under the lip of the slide. Make sure you are not dragging rocks or hard items in on your shoes.
The vinyl floor used in RV's is also used in houses. I'm sure you can contact a flooring company or just google vinyl floor repair and get it fixed or do yourself.
You also need to find out what is causing your problem.. Good luck..