Don't hold your breath! I tried with FR too on an issue I had and called several times. Finally, got in touch with the fellow I was working with, or trying to, and he basically told me "Nothing more they can do" and have a nice day. Then hung up on me. Poor customer service and I've heard it from others too.
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2016 Cherokee 274DBH
2015 Ford Expedition Limited
2015 Polaris RZR 570 LE Trail Edition
2012 Polaris Sportsman 500
2009 Yamaha Yz250f
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