Ceiling stains?

[bclemens]

Originally Posted by judy3972

How is this fixed?

We have found that a 50/50 mix of bleach and water does the trick. Sometimes you might need to hold the towel on there a minute.

Now that we know it is showing up I have my guys checking with flashlights. Still don’t know what might cause it as we have tested every cleaning solution we use.

I do know, back when I was at Sunseeekr I found a pink outside shower door. Not just sorta pink, bright pink. I told my production manager and he changed it out. A day later, I found another one. I asked why they would install them when it was obviously the wrong color. He took me over to the box and they were white. We then found out the plastic door was missing some UV additive and it caused the plastic to go pink when exposed to something. Either sunlight or water, can’t remember. I’ll track it down.

[caswelld]

Brian, what does the manufacturer of the ceiling material and adhesive have to say? They have a dog in this fight too.

I mean Dynamax & Forest River have been building RV ceilings for a long time. It's hard to believe your process is a factor.

Whoever makes the adhesive and the fabric needs to read this thread.

[bclemens]

they say "not us". I don't think it is adhesive bleeding through. Maybe on the wall board, but not the ceiling.

[caswelld]

QUOTE=bclemens;1760086]
I do know, back when I was at Sunseeekr I found a pink outside shower door. Not just sorta pink, bright pink. I told my production manager and he changed it out. A day later, I found another one. I asked why they would install them when it was obviously the wrong color. He took me over to the box and they were white. We then found out the plastic door was missing some UV additive and it caused the plastic to go pink when exposed to something. Either sunlight or water, can’t remember. I’ll track it down.

Brian Clemens - RV Detective!

[RV Randy]

Originally Posted by Mountieman

I guess that confirms the " assumption " theory of we can see them before they leave the factory... I will be the bad guy here and dont mind at all.

Hind sight is 20/20 for everyone but the factory should have not let that out the door and pushing it on the dealer to try and clean up. Besides the stain issue Randy deserves a problem solver of the year for the electrical issue he worked out. I would be willing to bet 1 person out of 20 could have tracked that down. Not only an award but you deserved a check from Dynamax also for all the trouble you had to go through.

If you would have taken it back to the factory or to the dealer to figure out the problem, how much would it have cost Dynamax to fix these issues in time and labor??? I'll answer that... It would have taken a long time and a lot of money. You still deserve a check...

In fairness to Dynamax, the hot neutral problem was not their issue but a defective after market adaptor.

HOWEVER

I would remind Brian that it was all started by the fact the Aqua Hot wiring was not terminated to the unit and the conduit had to fixed, etc. I assume that Mr. Clemens has had to special order the 2 XXL "Dynamax" shirts he promised to provide as compensation for fixing the AH issue

[The Renegade]

[QUOTE=RV Randy;1760704]In fairness to Dynamax, the hot neutral problem was not their issue but a defective after market adaptor.

HOWEVER



I stand corrected Randy and appreciate you pointing that out. I do remember that now and do not want to cast blame where it does not go. But as you stated the Aqua Hot wiring was still a problem and a great catch on your part for sure.


PS.... Although (2) XXL shirts do require more material than a regular sized shirt and cost a little more to make, they got a good deal...

[halla]

I tried goo gone, mineral spirits and some paint thinner in a hidden spot. No go so far on the walls. Paint thinner looked like it would pull the color out of the wall covering so i washed it off quickly. Bleach is next, ran out of time.

[The Renegade]

Originally Posted by halla

I tried goo gone, mineral spirits and some paint thinner in a hidden spot. No go so far on the walls. Paint thinner looked like it would pull the color out of the wall covering so i washed it off quickly. Bleach is next, ran out of time.

Yea I bet so Halla. I tried brake cleaner on a golf cart seat one time and it weakened the material and put a hole in it right in front of my eyes. Is there any way to use a dye on this? I have not seen it and do not know the material but maybe it could be blended or covered with dye. Just trying to throw ideas out for y'all.

I would almost think since those did not work its not on the surface but absorbed in the material. Bleach may bring it back. Anxious for your update

[The Renegade]

Originally Posted by halla

I tried goo gone, mineral spirits and some paint thinner in a hidden spot. No go so far on the walls. Paint thinner looked like it would pull the color out of the wall covering so i washed it off quickly. Bleach is next, ran out of time.

Do you have an update on the bleach?

[CaptnJohn]

Originally Posted by Mountieman

. This was noted and documented when we were back at the factory doing a pre-delivery inspection. It was deferred to being an issue the dealer (Lazy Days) could deal with.

Unless I missed something the problem seems limited to this one FR product. So it must be in the product, process, or possibly something one crew does others do not.
What seems strange is a problem found at the factory being pushed forward to the dealer.

[halla]

No update, traveling for work for over a week. Cant get anything done, traveling too much.

[bclemens]

Originally Posted by CaptnJohn

What seems strange is a problem found at the factory being pushed forward to the dealer.

We would not defer a known issue to the dealer. I'd like to know the person that said "The dealer will take care of it"???

Randy was in the plant when the unit was still in the process of production. I do not recall any note of stains at the time...they just mentioned to me on their way out that they pointed out a few things that may have been caught anyway when it went through the QC process (and either taped or pointed out to whoever as guiding them the tour). We had not completed any final finish inspections at that time.

Why in the world would we push something out to the dealer, to repair something that we could fix for 25% of the cost. That makes zero sense and I would fire anyone that thought that it did. Maybe there was a general statement that "if you find anything else during your PDI walk through the dealer should be able to take are of it". Who knows.

[The Renegade]

I would think the guy should not be too hard to track down. Should be some paperwork on the final PDI signed by somebody. I guess we all do things differently and handle things differently. Not saying either is right or wrong.

I just think a business that is well thought of as far as Dynamax and customer satisfaction and service being priority, should handle this ASAP and get these Motorhomes fixed for the ones who are anxious to use them who have bought and paid for them. Dynamax has received their money and the customers deserve the coach they have paid for.

These motorhomes should either be cleaned by the dealer and if they cant fix it, a new ceiling should be installed immediately.. There are some really good people here waiting on Dynamax to make a decision on whats going to be done. I am not a customer "yet" but am watching closely to how this is handled.

Not sure how long some of them have been dealing with this and waiting on cleaning solution mixes or what ever but coaches are still leaving the factory and these people are still waiting. Im frustrated for them. I am not trying to be an ***** here but I expect what I paid for when I pay for it. Not part of it, nothing wrong with it, everything in working order, and no mystery stain anywhere.

I guess maybe I and maybe a few others were maybe thinking the factory would say whoops, sorry guys, dont know what happened but a new ceiling is coming if we dont find a solution in a couple of days. We value our customers and value you putting your faith in us to build you a coach. We will handle this immediately.

Just what I thought would happen and what I am still hoping what will happen. A few of these dealing with these have been super nice to me and are helping me learn a lot. Good luck to all involved and hope all works out best for everyone.

[Go UK]

Yup the factory should send out a new ceiling, maybe even two just in case the same thing happens with the second ceiling.

[bclemens]

Or 3. spares are always nice.

[bclemens]

Halla, let me know how the bleach solution works out for you. It has worked for us when we have seen something like that.

I guess my stance on this is that the stains are barely visible and have been missed by people doing very thorough walk throughs on their coach. it is very faint, and only really shows up when a flashlight is shined (shone??) on it. So, we can continue enjoying our coach to wait out the most convenient solution or we can draw a line in the sand over an aesthetic issue and be miserable. I for one, would not want to take my coach into a dealer over something I could take care of myself in 20 minutes in my driveway. But to each his own. Just so there is no confusion, we would gladly have you drop the coach off at a dealer after making an appointment to get that taken care of...as that is how the warranty process works. If the stains are not removable we would have a company come in like "Creative Colors" and do a color match. Replacing the ceiling would be a highly invasive process.

[halla]

I will keep you in the loop. I would always want to do the repair myself if I can, I am pretty capable. I think there is only one area that I can see without the flashlight, on the wall between the bath vanity and the cabinet, I think because there is so much lighting in there.

I will be back in town next week and that is plan #1 to see if the bleach works. Thanks for following up and I will let you know how it goes.

[halla]

oh, not sure if I mentioned it before, the padded puffy main ceiling is spotless, there are only a few spots on the hard board in the bunk area. I am sure we will find something that works, I just need the time to give it a go.

[The Renegade]

Originally Posted by bclemens

.

I guess my stance on this is that the stains are barely visible and have been missed by people doing very thorough walk throughs on their coach. it is very faint, and only really shows up when a flashlight is shined (shone??) on it. So, we can continue enjoying our coach to wait out the most convenient solution or we can draw a line in the sand over an aesthetic issue and be miserable. .

I think I need to digest this for a bit.

[The Renegade]

Originally Posted by judy3972

Anyone have a problem with ceiling stains? The stains will not wash off.
Took our unit into the dealer as I thought that we might have a roof leak.
Dealer said no it was the glue used on the ceiling panels.
Trying to get approval to remedy the problem for over 5 months.
This is not just one area but all over and it will effect resale value.
What say you.

Originally Posted by RV Randy

Picked our rig up today, the dealer tried the 50/50 bleach method with no results. These are definite pink stains and not light tricks. We will watch this thread to see if any new info develops.

Originally Posted by RV Randy

We have the same type of stains in various spots on our ceiling. This was noted and documented when we were back at the factory doing a pre-delivery inspection. It was deferred to being an issue the dealer (Lazy Days) could deal with.

We did a pre PDI trip to Lazy Days and pointed this and other items out to their delivery prep team. I also gave them hard copies of the forum string on this topic recommending the 50/50 bleach solution. They claim they tried everything and could not get them off.

So I'm still waiting to see what the resolution is and/or what cleaning solution actually works safely.

Originally Posted by judy3972

The stains on our coach ceiling are visible with the naked eye and are not pink but a yellowest color. The stains appeared after a particularly heavy rain storm, they are all over the ceiling and not just in one area. As we are in Arizona this rarely happens so I made the assumption (I know better than to assume) that it was a roof leak. When I took the unit in for warranty work I was told it was not a leak but the glue that was used and it is leaking through and discoloring the ceiling. Still no resolution with this issue. .

Originally Posted by bclemens

I guess my stance on this is that the stains are barely visible and have been missed by people doing very thorough walk throughs on their coach. it is very faint, and only really shows up when a flashlight is shined (shone??) on it. So, we can continue enjoying our coach to wait out the most convenient solution or we can draw a line in the sand over an aesthetic issue and be miserable. I for one, would not want to take my coach into a dealer over something I could take care of myself in 20 minutes in my driveway. But to each his own. .

Im so confused but Im sure it will all work out soon..