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02-08-2018, 04:04 PM
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#1
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Isata-3 FW
Join Date: Jul 2017
Location: Canton, GA
Posts: 41
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Faucet came apart (2018 Isata-3)
Just like a thread I saw a couple of days ago, I had winterized by 30 PSI air to get all water from the fresh water system. When I returned to the RV after a freeze this is what I found at the kitchen sink.
I‘ve had the Isata-3 for only 6 months. Is this covered under the warranty?
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02-08-2018, 04:33 PM
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#2
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Member
Join Date: Feb 2018
Posts: 30
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That looks like a defect in the faucet itself, like it was press fit instead of welded.
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02-10-2018, 07:49 PM
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#3
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Senior Member
Join Date: Aug 2015
Location: Media, PA
Posts: 2,932
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Quote:
Originally Posted by Jack McCord
Just like a thread I saw a couple of days ago, I had winterized by 30 PSI air to get all water from the fresh water system. When I returned to the RV after a freeze this is what I found at the kitchen sink.
I‘ve had the Isata-3 for only 6 months. Is this covered under the warranty?
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As far as I know nothing bad happened with my REV but I had multiple explosions in my unheated garage .
The much lower than normal temps for such a long time caused spray cans and spray bottles to self destruct.
It is possible that those who have faucet problems did everything correctly but the duration of the extreme cold caused the failures.
__________________
2017 Dynamax REV 24RB
2018 Ford F-150
Formerly a 2013 Sunseeker 2250 SLEC.
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02-11-2018, 06:26 AM
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#4
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Senior Member
Join Date: Aug 2017
Location: Marysville, Ohio
Posts: 1,766
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I winterized my with the air procedure in Ohio and have been fretting over it after seeing all the post with broken faucets. We're in South Carolina now and heading to St. Augenstein FL. 72 degrees here. De-winterized before leaving home and water system is fine and functioning normally. Our Isata 3 is a 2017 and has the older style faucet.
Glad to be out of the cold, it's been a long winter in Ohio.
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02-11-2018, 07:52 AM
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#5
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Isata-3 FW
Join Date: Jul 2017
Location: Canton, GA
Posts: 41
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Wish I was with you in warm, beautiful St. Augustine. It’s been unusually cold in north Georgia this year.
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02-11-2018, 01:53 PM
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#6
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Senior Member
Join Date: Jun 2016
Location: Maurice, LA
Posts: 4,095
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Quote:
Originally Posted by Jack McCord
I‘ve had the Isata-3 for only 6 months. Is this covered under the warranty?
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In a word.............NO!
__________________
2012 Wildcat Sterling 32RL, Gladiator Qr35 ST235/85R16 Load rating G, TST 507 TPMS w/ Flow-thru Sensors & Repeater, Reese Sidewinder 16K Pin Box, PI EMS HW50C
2009 Chevy Silverado 2500HD CCSB LTZ Diesel, Fumoto Oil Drain Valve, Turbo Brake activated, 39 gal Aux Tank W/ Fuel Pump transfer, Air Lift Loadlifter 5000 air bags.
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02-11-2018, 04:06 PM
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#7
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Senior Member
Join Date: May 2015
Location: Dunn, NC
Posts: 1,199
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Pink stuff
Why risk it??
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02-11-2018, 04:53 PM
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#8
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Senior Member
Join Date: Jun 2013
Location: mid Michigam
Posts: 124
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If that's the kitchen faucet with pull out sprayer the water is in a hose there. Looks like faulty fixture or something pulled on it. You can try warranty and see what they say but fixture can be replaced with a better quality home unit. For the record I've been using compressed air method in Michigan over 20 years, no major damage. Pink stuff in the p-traps.
__________________
2013 Salem Hemisphere 286 RLT
2009 Silverado 2500HD
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02-11-2018, 05:56 PM
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#9
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Senior Member
Join Date: Jul 2013
Location: Athens
Posts: 685
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X 2
Quote:
Originally Posted by litgrep
If that's the kitchen faucet with pull out sprayer the water is in a hose there. Looks like faulty fixture or something pulled on it. You can try warranty and see what they say but fixture can be replaced with a better quality home unit. For the record I've been using compressed air method in Michigan over 20 years, no major damage. Pink stuff in the p-traps.
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It's been known to get a might chilly here in Northern Ontario and that's the exact process DH uses. Never a problem over the years in multiple rigs.
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02-11-2018, 06:10 PM
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#10
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ARLO
Join Date: Oct 2008
Location: N Chili, NY
Posts: 910
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Quote:
Originally Posted by Bill Davis
I winterized my with the air procedure in Ohio and have been fretting over it after seeing all the post with broken faucets. We're in South Carolina now and heading to St. Augenstein FL. 72 degrees here. De-winterized before leaving home and water system is fine and functioning normally. Our Isata 3 is a 2017 and has the older style faucet.
Glad to be out of the cold, it's been a long winter in Ohio.
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I always use rv antifreeze. $10 is very cheap insurance and it only takes an extra 10 minutes. Why spend 30 or $40,000 for a travel trailer fifth wheel or RV the for that matter and worry about 10 bucks rather freeze?
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02-12-2018, 07:38 AM
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#11
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Senior Member
Join Date: Sep 2011
Location: In a big child free home - except for me
Posts: 1,682
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most likely a defect in the faucet.
since 1960 I've been lucky enough to live in a climate where minus 20 to minus 40 in the winter is the norm.
I've never has a tap set break like that and I have winterized my own trailers since 2011.
I'd say its a warranty issue
__________________
 TV 2018 Ford F250, hauling a 2018 KZ 331 TH 12 Sportster 5th wheel, packing a 2015 CF MOTO 800 U-Force SXS
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02-12-2018, 09:31 AM
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#12
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Commercial Member
Join Date: Nov 2007
Location: Bristol, IN
Posts: 18,971
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Quote:
Originally Posted by Jack McCord
Just like a thread I saw a couple of days ago, I had winterized by 30 PSI air to get all water from the fresh water system. When I returned to the RV after a freeze this is what I found at the kitchen sink.
I‘ve had the Isata-3 for only 6 months. Is this covered under the warranty?
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We'd have to test it. That faucet has a switch to go from aerated to sprayer. If it was on sprayer and the pressure built up too much (IE, the sprayer setting restricts the air flow) it could have popped the head. So far we have not see one do that if it was winterized with antifreeze.
We have seen more than one...so we'll continue to look at the situation and if we find it to be defective we'll replace and charge the back the supplier. I would hate to replace and have it happen again. I have sent pictures to the supplier to see what they say.
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02-15-2018, 10:47 AM
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#13
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Senior Member
Join Date: Jul 2014
Location: SouthWest Michigan
Posts: 5,977
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I would throw it in the trash,,, go to a hardware store and buy a good faucet !!!
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02-15-2018, 10:55 AM
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#14
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Isata-3 FW
Join Date: Jul 2017
Location: Canton, GA
Posts: 41
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Right. What’s a good one? I ordered what looks like a direct replacement from Amazon ($65). Should arrive today. Probably no better but I ‘ll be more careful with winterizing in the future for sure.
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02-15-2018, 10:59 AM
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#15
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Senior Member
Join Date: Jul 2010
Location: Waynesville
Posts: 14,428
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The answer my friend,is blowing in the wind! Think Pink! Never seen/heard of issues from a Properly Pinked system!  Youroo!! 
__________________
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02-15-2018, 11:04 AM
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#16
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Senior Member
Join Date: Jul 2014
Location: SouthWest Michigan
Posts: 5,977
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Quote:
Originally Posted by Jack McCord
Right. What’s a good one? I ordered what looks like a direct replacement from Amazon ($65). Should arrive today. Probably no better but I ‘ll be more careful with winterizing in the future for sure.
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$65 should get you a decent faucet ???
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02-15-2018, 05:49 PM
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#17
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Senior Member
Join Date: Jun 2016
Location: Maurice, LA
Posts: 4,095
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FWIW..............When water freezes it expands as it turns to ice.
This expansion has GREAT Force, actually used by ancient humans to fracture stone.
I know Im not telling anyone here anything they do not already know, but, when that expansion breaks your camper or its parts, it IS NOT a defect in the manufacturing process. It is a defect in winterizing.
We would all LOVE to have our screw ups paid for by someone else. That idea is NOT reasonable however!
__________________
2012 Wildcat Sterling 32RL, Gladiator Qr35 ST235/85R16 Load rating G, TST 507 TPMS w/ Flow-thru Sensors & Repeater, Reese Sidewinder 16K Pin Box, PI EMS HW50C
2009 Chevy Silverado 2500HD CCSB LTZ Diesel, Fumoto Oil Drain Valve, Turbo Brake activated, 39 gal Aux Tank W/ Fuel Pump transfer, Air Lift Loadlifter 5000 air bags.
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02-16-2018, 09:05 AM
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#18
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Senior Member
Join Date: Jul 2014
Location: SouthWest Michigan
Posts: 5,977
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Every part in a RV is fragel & very breakable !!!
You don't need freezing water !!!
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02-16-2018, 10:42 AM
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#19
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Member
Join Date: Oct 2016
Posts: 98
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I have several gallons of “the pink stuff” in my garage....frozen solid!
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02-16-2018, 11:04 AM
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#20
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Senior Member
Join Date: Apr 2014
Location: Iowa
Posts: 1,413
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Follow the air blowing process with a good RV anti-freeze infusion throughout the entire system with the winterizing valves closed on the water heater.!
__________________
Days camping (2016)----181 days
Days camping (2017) --- 82 days
2016 Wildcat MAXX 28RKX (33' TT), 2007 13' Scamp
2015 Ram Laramie Hemi, w/air suspension
30 years RV'ing
11 different RV's
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