Isata 3 Freedom Edition Battery Disconnect Recall Failure

[bclemens]

Originally Posted by Bearii

I definitely can't comprehend not sending parts.

Then you have never been sued for trying to do the "right" thing.

Parts cannot be sent to someone who may not be qualified to install them.

I am not sure what all the automotive OEM's are doing about the Takata airbag recall...but I would guess, they did not send replacement airbags to retail customers for them to install.

It did not happen to Dynamax, but a critical part was sent to someone who was not qualified to install it. They installed it wrong, caused a fire, and sued the OEM. "If it required technical expertise to install, why did they send it?" The customer won that suit. So we do not send critical parts to anyone other than a qualified repair person.

[Aussieguy]

Originally Posted by Bearii

I think you're right Chris. My frustration level with this fiasco is off the charts, dealers don't deliver and for some reason parts can't be sent for a coach I own. I definitely can't comprehend not sending parts. Thanks for the link, I'm going to look around here a bit but at least I can order that and get it if I do so in the next couple of hours.

Look for a marine store near you
you can pick one up and have it installed in a blink of an eye
you just need one that is rated for the higher amps

some recalls have provisions for re-reimbursement if you got it fixed through 3rd party

won't be the last expense.... you'll have to layout
but you'll be sure it is done right while up in Alaska

If it is still on recall list of RV's to be done... ...Not your problem they can list it anyways they want... you'll be enjoying your camping trip!

[Bearii]

Originally Posted by bclemens

Then you have never been sued for trying to do the "right" thing.

Parts cannot be sent to someone who may not be qualified to install them.

I am not sure what all the automotive OEM's are doing about the Takata airbag recall...but I would guess, they did not send replacement airbags to retail customers for them to install.

It did not happen to Dynamax, but a critical part was sent to someone who was not qualified to install it. They installed it wrong, caused a fire, and sued the OEM. "If it required technical expertise to install, why did they send it?" The customer won that suit. So we do not send critical parts to anyone other than a qualified repair person.

I know what it is to be sued for doing the right thing, I've run businesses several times larger than Forest River. I'm not going to argue the litigiousness of the American society. I'm just expressing my frustration when I went above and beyond to work with Dynamax and Parris RV to solve an issue Dynamax created and was left high and dry.

[Bearii]

Originally Posted by Judge64

Hey Dave.....

Since you are on a scheduled Alaska Caravan, I know trying to get a dealer to accommodate you and do it right is going to be a challenge.


I would order on Amazon like I did and then have it shipped to a locker near one of your stops before Canada where you can pick it up and then replace it when you can.

https://www.amazon.com/dp/B00NW4V64K...roduct_details

Nice choice of a disconnect. I can get it here tomorrow via Amazon so I went ahead and ordered one too. Looks like we're both out the $$ though - ha, ha! At least we'll have excellent disconnects. Maybe we can get Dynamax to replace the puny solar one with the one that would have been used on our main disconnect when we visit the factory.