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Old 07-04-2020, 07:20 AM   #1
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Isata 5 outside TV removal?

The mount on the outside TV appears to be the same as the bedroom TV - where you apply upward pressure to release the pin from the slot, then slide the TV up out of the groove.

If the mount is the same there does not appear to be enough clearance above the TV to remove it from the compartment. An HDMI wire pulled out on the way here and I can't get behind it to reinsert and I also cannot get the TV to reseat and lock back into the mount.

Does anyone know the trick to removing the outside TV and and reseating back into position?
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Old 07-04-2020, 07:27 AM   #2
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On my 2017 I had no problem lifting it up and out. I replaced the mount with a pull out / swivel one. Put sound reading material behind the TV.
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Old 07-04-2020, 07:28 AM   #3
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For the mount on my unit there is no pin. Just lift up.
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On my 2017 I had no problem lifting it up and out. I replaced the mount with a pull out / swivel one. Put sound reading material behind the TV.
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Old 07-04-2020, 08:33 AM   #4
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My outside TV had a same mount, but it also had a safety strap screwed on both sides to keep the mount from bouncing off.
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Old 07-04-2020, 04:57 PM   #5
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I just spent hour trying to get the dang thing out. It just slides up and down. It slides all the way up until it comes in contact with the top of the TV bay. I cannot get it to move forward and out of the compartment. I've tried tilting it. I tried sliding it up slowly with forward pressure on it in case there was a certain point where it would release.

Its now a test of wills... or insanity... whichever comes first.

Sliding it up and down is getting me nowhere.

To make matters worse, I was unable to get the HDMI cable plugged in and now I can't even get the TV to lock back in position.

There has to a simple solution to this, but dang if I can figure it out!
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Old 07-04-2020, 05:35 PM   #6
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Credit to my genius wife who very casually suggested accessing them from the inside!

Sure enough, opened the cabinet under the bathroom sink and there were four screw heads with washers holding the TV in the slots in the bay. Tightened them back down and everything is secure and working properly again. Oooph.

Really finding out a lot in these first three weeks of use.
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Old 07-04-2020, 07:33 PM   #7
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Considerate wife

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Credit to my genius wife who very casually suggested accessing them from the inside!

Sure enough, opened the cabinet under the bathroom sink and there were four screw heads with washers holding the TV in the slots in the bay. Tightened them back down and everything is secure and working properly again. Oooph.

Really finding out a lot in these first three weeks of use.
She didn't want to hurt your feelings.
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