We have a 2017 with a 2016 ram 5500 chassis. According to the ram info on the internet it comes with 1 year of comp all channel service and five years of comp traffic and travel link. Sirius will not give it to me, only three months of comp all channel. If the 5500 is advertised with it, why can I not get it? What have others experienced?
Ours went about 6 months before the radio did a software update, and it stopped allowing tuning to any channel other than 0 or 1. I wasn't even aware of the 1 year free offer, so I re-upped the subscription and had to have them send a reactivation code.
That would be an FCA question. The 5500 is often treated different than a 5500 Cab Chassis that we use.
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