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10-19-2017, 03:33 PM
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#1
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Senior Member
Join Date: Aug 2012
Location: San Diego
Posts: 1,074
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Surge protector
On my solera s , I had installed a sureguard protector hard wired in. Asked about getting one for my 2018 isata 3 and was told systems
Are smart and don’t need this item anymore
Just wondering if any other new owners installed one. Don’t want to waste money
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10-19-2017, 04:01 PM
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#2
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Senior Member
Join Date: May 2014
Location: Alberta - East of the Rockies, West of the Rest
Posts: 1,785
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I wonder if that statement comes with a written lifetime warranty. Sounds like a load of .........
__________________
2018 RAM 5500 Laramie CC
Sold: Riverstone Legacy 38RE, 960 Watt Solar, 6x6 Volt AGM Battery Bank, Freedom SW 3012 Inv/Charger
Ordered: 2021....
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10-19-2017, 04:04 PM
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#3
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Just as confused as you
Join Date: Aug 2013
Location: south central Wisconsin
Posts: 5,108
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You were told BS. It doesn't matter how smart your system is, if it gets a higher voltage than normal your converter and other voltage sensitive appliances are going to suffer.
Your system is not going to notice a gradual rise in voltage, say from 120v to 150v and that is where damage will start to occur. What you need is a EMS (Energy Management System) that will monitor for gradual fluctuations in voltage.
Progressive Industries makes the best.
__________________
Richard & Jill
2014 Flagstaff 832IKBS Classic Super Lite
2018 Silverado 1500 Crew Cab Z71 4WD All Star Edition
Camping since 1989, Seasonal since 2000.
Car Shredder Op/Tech, Scrap Metal Recycling - retired
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10-19-2017, 04:06 PM
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#4
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Senior Member
Join Date: Aug 2012
Location: San Diego
Posts: 1,074
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That’s what I thought. Been at several campgrounds that the protector had tripped
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10-19-2017, 05:20 PM
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#5
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Senior Member
Join Date: Aug 2012
Location: Harrisburg, PA
Posts: 831
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X2
I was told the surge protector installed at the factory is one and done. So I installed a Progressive Industries EMS.
__________________
Andy & Debbie Shultz
Harrisburg, PA
2021 Dynaquest XL 3801TS
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10-19-2017, 09:00 PM
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#6
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Senior Member
Join Date: May 2017
Location: Covington, LA
Posts: 811
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I went with this........
https://www.amazon.com/gp/product/B0...=ATVPDKIKX0DER
I can evaluate the power source before I ever plug in the coach, I can take it with me if I upgrade or remove it if it fails.
__________________
Scott & Heather
2018 Isata 5 DS
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10-19-2017, 09:39 PM
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#7
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Senior Member
Join Date: Aug 2012
Location: San Diego
Posts: 1,074
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I thought about that one too
But I understand they grow legs and walk away, especially since the new isata power cord isn’t permanently attached, so I went with a wired one
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10-19-2017, 09:42 PM
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#8
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Just as confused as you
Join Date: Aug 2013
Location: south central Wisconsin
Posts: 5,108
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That is one of the PI portable models, they also make a 30amp portable. I have a PI-HW30C hardwired that lets me see the condition of the power source. It will not let power pass through to the converter if it finds a problem. PI also has a HW-50C.
__________________
Richard & Jill
2014 Flagstaff 832IKBS Classic Super Lite
2018 Silverado 1500 Crew Cab Z71 4WD All Star Edition
Camping since 1989, Seasonal since 2000.
Car Shredder Op/Tech, Scrap Metal Recycling - retired
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10-20-2017, 03:13 PM
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#9
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Senior Member
Join Date: Mar 2015
Location: Akron, OH
Posts: 3,294
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I have an external as well, nice to see the power is ok at the pole.
__________________
2023 Dynaquest XL 3700BD
Had...2018 Force HD, 2016 Force, 2014 Thor 33sw
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10-20-2017, 06:24 PM
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#10
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Senior Member
Join Date: Jul 2017
Location: California
Posts: 7,616
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Just plugging a portable one in with no load will tell you if the voltage is high but may not tell you if the voltage is going to be low until you put a load on it. Personally, I am going to put a hardwired one in.
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10-20-2017, 06:35 PM
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#11
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Senior Member
Join Date: Feb 2015
Location: Southern, IL
Posts: 3,272
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Quote:
Originally Posted by babock
Just plugging a portable one in with no load will tell you if the voltage is high but may not tell you if the voltage is going to be low until you put a load on it. Personally, I am going to put a hardwired one in.
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They do warn when the voltage is too low at the pole. I do not think the warning is tied to what load you put on it. Maybe I read something wrong. ;(
__________________
Bob & Michelle
2016 Ford F-250 Lariat 4x4
2017 Flagstaff Super Lite 526RLWS
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10-20-2017, 06:52 PM
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#12
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Just as confused as you
Join Date: Aug 2013
Location: south central Wisconsin
Posts: 5,108
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Quote:
Originally Posted by babock
Just plugging a portable one in with no load will tell you if the voltage is high but may not tell you if the voltage is going to be low until you put a load on it. Personally, I am going to put a hardwired one in.
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Not necessarily true.
If the supply line voltage is above 132v, below 104v or line frequency above 69Hz, below 51Hz then the PI will show the error code immediately while shutting down the internal relay.
If you are connecting it before plugging in the RV, then the PI will not energize the relay while at the same time it will display the error code.
The PI portable models work the same as the hard-wired models. BTW, I have photos on the internals of a PI-HW50C.
I am not sure how the Surgegard models work because their not made the same as PI.
PI EMS 30 amp Error Code Chart PI
E-0 Normal Condition
E-1 Reverse Polarity Condition (hot and neutral wires reversed)
E-2 Open Ground (means no ground wire connection)
E-3 Line Voltage High (line voltage above 132)
E-4 Line Voltage Low (line voltage below 104)
E-7 Line Frequency High (line frequency above 69 cycles per second)
E-8 Line Frequency Low (line frequency below 51 cycles per second)
E10 Replace surge protector module
PI EMS 50 amp Error Code Chart
E-0 Normal Condition
E-1 Reverse Polarity Condition (hot and neutral wires reversed)
E-2 Open Ground
E-3 Line 1 Voltage High (Line voltage above 132)
E-4 Line 1 Voltage Low (Line voltage below 104 volts)
E-5 Line 2 Voltage High (Line voltage above 132)
E-6 Line 2 Voltage Low (Line voltage below 104 volts)
E-7 Line Frequency High (Line frequency above 69 cycles per second)
E-8 Line Frequency Low (Line frequency below 51 cycles per second)
E-9 Data Link Down
E-10 Replace Surge Protector Module
The instruction booklets are in the library section: Forest River Forums - Downloads - EMS-HW30C_HW50C_Installation&Operation
Error Code Chart: Forest River Forums - Downloads - Progressive Industries Error Code Chart
__________________
Richard & Jill
2014 Flagstaff 832IKBS Classic Super Lite
2018 Silverado 1500 Crew Cab Z71 4WD All Star Edition
Camping since 1989, Seasonal since 2000.
Car Shredder Op/Tech, Scrap Metal Recycling - retired
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10-21-2017, 01:15 AM
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#13
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Senior Member
Join Date: Jul 2017
Location: California
Posts: 7,616
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Well...I only mentioned voltage levels, not frequency or neutral/ground swaps but yes, those others would be detected with a portable unit first by just plugging it in
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10-22-2017, 08:40 AM
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#14
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Senior Member
Join Date: Nov 2016
Posts: 918
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The key is what happens when there is a lightning strike to the power source?
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10-23-2017, 08:54 AM
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#15
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Commercial Member
Join Date: Nov 2007
Location: Bristol, IN
Posts: 19,003
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Quote:
Originally Posted by Sandiegodoug
On my solera s , I had installed a sureguard protector hard wired in. Asked about getting one for my 2018 isata 3 and was told systems
Are smart and don’t need this item anymore
Just wondering if any other new owners installed one. Don’t want to waste money
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I cry BS as well. I would always recommend a surge guard, on ANY coach. I am looking at different versions we might be able to make standard, but there are a lot of options.
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10-23-2017, 01:49 PM
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#16
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Senior Member
Join Date: Oct 2017
Posts: 441
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Quote:
Originally Posted by bclemens
I cry BS as well. I would always recommend a surge guard, on ANY coach. I am looking at different versions we might be able to make standard, but there are a lot of options.
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So Brian, is there a way to have a surge protector added to our order? We bought at the Pomona show and apparently they have not sent to orders to Indiana yet.
__________________
Kevin and Linda Knight
2018 Isata 5 30FW 4x4
dog-mobile for Sophie, Roxy, and Kai
Windsurf-mobile for us
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10-23-2017, 02:48 PM
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#17
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Senior Member
Join Date: Aug 2012
Location: San Diego
Posts: 1,074
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Looked under our new isata 3 w
And I see 3 grey bundles and 2 black bundles coming out of floor
I wonder if someone from dynamax could tell me if wires from landline plug in go through one of those
Thinking I could attach surguard to metal frame and wire there?
Unless you can suggest a better place.
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10-23-2017, 03:32 PM
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#18
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Commercial Member
Join Date: Nov 2007
Location: Bristol, IN
Posts: 19,003
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We would not have time to add any surge guards to existing orders. That would require harness changes (at least for us) and design changes that we don't have slated in. Someone could likely do it aftermarket, or I would suggest portable.
Surge Guard 30A Portable with LCD Display | Technology Research, LLC
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10-23-2017, 03:44 PM
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#19
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Senior Member
Join Date: Oct 2017
Posts: 441
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Quote:
Originally Posted by bclemens
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30 amp? Even though the coach has 50 amp?
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10-23-2017, 03:50 PM
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#20
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Senior Member
Join Date: Aug 2012
Location: San Diego
Posts: 1,074
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Mine only 30
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