Our 36BHQ has the Versa-Bed tilting mechanism in the master bedroom. We've had the trailer (2nd owners) for two months now and knew from the get-go that the bed didn't lay completely flat which we'd never put much thought into.
After letting friends stay in the trailer last weekend they complained about that and it made me realize I'd really never looked into this issue. Do I need to adjust this system somehow to make it go completely flat?
I have same rv and bed, our bed lays completely level when dropped all the way down. Yours should too. I had to reinforce and rescrew our bed it bowed in the middle and made cracking noises. All good now. There are electric motors under bed that can be moved to get the proper position you are looking for.