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Old 10-16-2018, 12:25 AM   #1
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Backup camera monitor fell down

The backup camera monitor fell down and took a big piece of the windshield with it. This seems very unusual to me.
Would it be Sprinter installed or FR installed?
How do we find out? I guess a glass place would know?
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Old 10-16-2018, 12:39 AM   #2
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Mine did the same a couple years ago. Cattle guard in Banff. At less than 10 mph.

I repositioned the monitor on the left corner of the dash. The wire easily came out of the windshield trim. Velcroed it to the dash and the windshield. I think the monitor is too heavy to mount like a mirror.

I put a square of black “Gorilla Tape” over the windshield chip. I also put a small plastic hook on the windshield in the mirror area to hang campground registration tags and similar from. Happy with that arrangement.
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Old 10-16-2018, 07:04 AM   #3
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We will certainly try this. My husband called the insurance company, they said it would be a collision claim, not a glass claim, with 500$ deductible.
We travel full time and he’s imagining paying for a new windshield that would catch a rock any minute. There’s so much roadwork every where.
That’s some serious super glue they’re using. I do think it’s too heavy but dang, taking glass with it?
Thanks.
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Old 10-16-2018, 10:03 AM   #4
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Would it be Sprinter installed or FR installed?
The backup monitor system was installed by Forest River.

Dave

PS - I think I'd look for a new insurance agent if he thinks a broken windshield isn't "glass".
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Old 10-16-2018, 11:15 AM   #5
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Weird I know but she said it wasn’t a rock chip. It’s still a windshield.

Plus we fulltime and Progressive seems to be our only choice. My husband spent big bucks on a fancy warranty, I’m going to call those people. I like the velcroed to the dash idea anyway.
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Old 10-16-2018, 12:42 PM   #6
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Weird I know but she said it wasnít a rock chip. Itís still a windshield.

Plus we fulltime and Progressive seems to be our only choice. My husband spent big bucks on a fancy warranty, Iím going to call those people. I like the velcroed to the dash idea anyway.

We have Progressive and I pay an extra $50/yr for 0 deductible on glass - they even paid to get a rock chip fixed.
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Old 10-17-2018, 06:52 PM   #7
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Got over to the storage yard and took a couple of pictures. Ignore my ugly cover over the windshield...
First shows my monitor in the corner of the windshield; second shows the "hang tag" hook and the Gorilla Tape "band aid". I actually did this "mod" on the road after the failure in Banff. I did remove the mirror mount from the monitor. Don’t remember exactly, but seemed fairly straightforward to remove it.

Pleased with this arrangement. Will keep it this way should I ever have to replace the windshield.
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Old 10-18-2018, 08:49 AM   #8
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Got over to the storage yard and took a couple of pictures. Ignore my ugly cover over the windshield...
First shows my monitor in the corner of the windshield; second shows the "hang tag" hook and the Gorilla Tape "band aid". I actually did this "mod" on the road after the failure in Banff. I did remove the mirror mount from the monitor. Donít remember exactly, but seemed fairly straightforward to remove it.

Pleased with this arrangement. Will keep it this way should I ever have to replace the windshield.

Thanks for these pictures. My husband now thinks MB put the mount up, probably with a mirror, and the monitor is too heavy. But I googled ďmy rear view mirror fell downĒ and the plug of glass coming with it is not unusual at all.
I know you said you pulled the wire out but where did you put it now with monitor on the dash? Run it up under the plastic stuff around windshield?
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Old 10-18-2018, 09:47 AM   #9
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I know you said you pulled the wire out but where did you put it now with monitor on the dash? Run it up under the plastic stuff around windshield?
Note that the cable for the monitor originates under the dash to the left of the driver's left foot. There's a small compartment there (there's been discussion of how to access it...)

Anyway, with the monitor positioned on the left side of the dash the cable run should be fairly trivial. Retrieving all the cable used to run to the mirror mount may be more involved...

Here's a link to a discussion of locating the control box:
http://www.forestriverforums.com/for...ra-110479.html
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Old 10-18-2018, 11:57 AM   #10
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I know you said you pulled the wire out but where did you put it now with monitor on the dash? Run it up under the plastic stuff around windshield?
Been a couple of years, but as I remember pretty much as Dave Jordan said -
The cable originates from the corner where I mounted the monitor. It easily pulled out from under the plastic molding around the windshield. I put the excess under the dash, where it came from. Not hard, as I remember.

Again, memory is a couple years old. Not all that difficult, as I was able to accomplish at a campground in Banff. As I remember, taking the mirror mount off the monitor was the most significant effort - for some reason I seem to remember having to partially disassemble the monitor. Again, not a big deal.

FYI, Jim
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Old 10-18-2018, 12:55 PM   #11
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Wow, can't believe a suction mount actually broke glass off windshield!!!! I'm glad my glass is covered under comprehensive. Doesn't matter what caused damage, it's covered with my 100 dollar comprehensive deductible. That also covers deer collisions, at least here in NJ, which I've had to use more than once.
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Old 10-18-2018, 01:15 PM   #12
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Not a suction mount. Monitor replaces the rear view mirror and uses its mount, which is attached to the windshield with a special adhesive.
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Old 10-18-2018, 01:43 PM   #13
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got it.
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Old 10-19-2018, 06:23 AM   #14
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The monitor on my 2016 Solera did the same thing. It fell off taking a piece of the windshield with it. There is a set screw in the monitor mount that tightens the monitor in the bracket that is attached to the windshield. I blame over tightening of that set screw for weakening/cracking the glass. When mine came off, I filled the divit that it left behind with epoxy to reinforce the glass and remounted it a few inches lower. It held up until I got rid of the Solera. You must clean off all of the residue from the windshield and the adhesive off of that little metal bracket before reattaching it to the glass. It must be perfectly clean and smooth. I used Versachem 11109 Rear View Mirror Adhesive to reattach the bracket.
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Old 10-25-2018, 08:32 AM   #15
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I've mounted mine via a screw to the upper console, due to the Remis blinds (they would not close. I will post some pics later today if I get home before it's dark out.
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