The soft touch ceiling seems similar to a headliner in a car or truck: fabric bonded to foam that is bonded to a backing material. What I think you have is the foam layer deteriorating, presumably from heat exposure. That's not good, as it will continue to progress. I have had this experience with a headliner, which required total replacement.
I'd take it to a reputable auto upholstery shop and get their opinion. Good luck!
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Mark & Susan
Former MBS 24R and 2401W Owners
Just recalibrating our camping set-up for now!
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