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Old 12-01-2016, 10:03 PM   #1
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Lippert step recall update inquiry

This thread was past the period to post this inquiry http://www.forestriverforums.com/for...e-98741-3.html was wondering if these replacements are ongoing by members. I havn't been notified, and now I'm wondering if I will be, as it has been going on almost a year, based on the original thread.
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Old 12-02-2016, 12:14 AM   #2
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Nothing at that link about a recall that I see.


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Old 12-02-2016, 07:32 AM   #3
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The recall is not for replacement of the steps but to install a kit that is supposed to keep the main pivot bolt from falling out when it breaks. The adjustable step linkage is also replaced. Don't think this kit will keep bolts from breaking.
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Old 12-02-2016, 08:28 AM   #4
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The recall is not for replacement of the steps but to install a kit that is supposed to keep the main pivot bolt from falling out when it breaks. The adjustable step linkage is also replaced. Don't think this kit will keep bolts from breaking.

Not a surprise at all to me coming from that company.

Sounds like they're floating you a
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Old 12-02-2016, 09:25 AM   #5
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Nothing at that link about a recall that I see.
I think the OP link points to the third page in that thread - check the first post on the first page ...

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Old 12-03-2016, 10:33 AM   #6
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I think the OP link points to the third page in that thread - check the first post on the first page ...

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Must be some site glitch. This is what I get at that link.

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Old 12-03-2016, 11:04 AM   #7
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Must be some site glitch. This is what I get at that link.
Yeah, that doesn't look right! Maybe you need to clear your browser cache or something.

Here's a slightly different link (maybe?):
http://www.forestriverforums.com/for...ice-98741.html
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Old 12-03-2016, 02:41 PM   #8
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Originally Posted by Still Kickin View Post
This thread was past the period to post this inquiry http://www.forestriverforums.com/for...e-98741-3.html was wondering if these replacements are ongoing by members. I havn't been notified, and now I'm wondering if I will be, as it has been going on almost a year, based on the original thread.
We did the recall on our 37 Coachman Encounter. We received a recall letter and I simply called Liepert advised them I had received the notice gave them my vin number and they gave me a reference number to give to our RV service representative who then called Liepert who mailed them the kit. Took about 2 hours for thrm to install. Hope this helps.
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Old 12-04-2016, 11:53 AM   #9
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Yeah, that doesn't look right! Maybe you need to clear your browser cache or something.

Here's a slightly different link (maybe?):
http://www.forestriverforums.com/for...ice-98741.html
Dave

That worked, thanks. I have reported the link issues seen here and elsewhere to the mods.


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Old 12-04-2016, 11:58 AM   #10
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Here's a link to the current info

https://www.lci1.com/assets/content/...recall-faq.pdf
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Old 12-12-2016, 10:41 AM   #11
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Thank you very much, it told me I am not in recall status as mine is a one step. Hope this helps others who have a different set-up. Thanks again.
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Old 12-14-2016, 07:12 AM   #12
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Has anyone worked out a way to quiet the step underway ?

Going over a highway seam causes a rattle that sounds like a trash can is bring drug under the MBS.

No its not touching just shaking and making NOISE!
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Old 12-14-2016, 09:15 AM   #13
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Try this; wiggle the step from side to side, in both the retracted and extended positions. If you expierence lateral movement, where you sense it may be the source of the rattle in transit, you can tighten the arm pivot bolts. I caution you to not over tighten, as that would cause increased load on the deployment motor assembly which triggers the black box controller to temporarily cuts power in deployment /retraction mode. That thermal stop is a safty feature to the motor. The bolts pass through brass bushings, allowing free but snug movement of the single step.

Try this procedure if that appears to be the issue. I'll assume all connection bolts of the step unit itself to the frame of the MBS are in proper order.
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Old 12-14-2016, 12:03 PM   #14
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I caution you to not over tighten, as that would cause increased load on the deployment motor assembly which triggers the black box controller to temporarily cuts power in deployment /retraction mode. That thermal stop is a safty feature to the motor.
Actually, there are no limit switches or mechanical stops to shut down the motor when extending/retracting. The motor has no idea where the steps are and doesn't care. A preset maximum current limit is what shuts the motor off no matter what may have caused the current to reach that preset limit (fully extended/retracted/curb/tight bolts etc.). There is no special safety feature. One shouldn't panic if the steps are stopped by hitting an obstruction (curb, etc.) when extending. The stop occurs due to normal operation. Just clarifying.
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Old 12-14-2016, 01:59 PM   #15
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Not true. Let me add there was no mention of "limit switches". The black controller box has intelligent electronics incorporated into it. There is a thermal protect circuit in the controller. I have first hand expierence where a binding situation caused the controller to momentarily cut power on several occasions due to excess binding above motor force design spec. Not sure about your comment and your specific expierence with this stair set, but I invite you to comment back.
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Old 12-14-2016, 02:59 PM   #16
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I know you didn't mention switches. I mentioned no switches to illustrate that the motor has no other way of shutting down other than high current. And any binding of bolts etc. may create the high current draw to shut the motor down but this is exactly what happens when the steps are fully extended or retracted. If the motor tries to drive past the current limit set there is a problem with the controller. We are talking about Lippert steps/Kwikee.
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Old 12-14-2016, 03:16 PM   #17
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Exactly.
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Old 12-14-2016, 03:35 PM   #18
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I was also pointing out that there is no thermal stop safety feature. If you equate "thermal" with "current" it is not a safety feature it is in fact what is used for normal operation. The only safety feature, in this respect, is probably either motor burn up or controller failure.
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Old 12-14-2016, 07:22 PM   #19
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Uncle! Increase resitance creates heat, thus the thermal reference. As to your reference to motor "burn up", the system has a dedicated 20amp fuse, to avoid that outcome
So, have you expierenced any issues with your step deployment? I would be interested in your actual expierence with this step design discussed in this thread.
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Old 12-15-2016, 08:47 AM   #20
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Uncle! Increase resitance creates heat, thus the thermal reference. As to your reference to motor "burn up", the system has a dedicated 20amp fuse, to avoid that outcome
So, have you expierenced any issues with your step deployment? I would be interested in your actual expierence with this step design discussed in this thread.
There are no fuses in this system that were installed to prevent failure of any of its components. The fuses will blow (hopefully) in reaction to a component issue that could be a failure and prevent wire and perhaps other items catastrophic failures. However, if that component is going to fail, it will fail and have to be replaced. My experience with Kwikee and Lippert steps is limited to 16 years as a user with numerous issues that I had to address and correct. I'm not an expert by any stretch of the imagination but I have been able to troubleshoot and repair my steps without any outside agency help (he said knocking on wood). I'm done.
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