RV News RVBusiness 2021 Top 10 RVs of the Year, plus 56 additional debuts and must-see units → ×


Reply
 
Thread Tools Display Modes
Old 04-02-2020, 10:44 AM   #21
dgibbs1955
 
dgibbs1955's Avatar
 
Join Date: Jun 2015
Location: Azle, Tx
Posts: 102
Quote:
Originally Posted by filthy-Beast View Post
Here's a pic from my factory tour. Good luck let us know if it fits.


I appreciate it. I noticed you are in the Chicago area. I am suppose to attend a military reunion up in Wheeling at the the end of June. What kind of things are being said up there about gatherings and the such?
__________________

2012 Dodge 3500 Cummins Crew Cab 4X4, "Decluttered" and Tuned/2020 Riverstone 39RKFB/2012 Harley Davidson Ultra Glide CVO.
Summer in Blair,Nebraska.
Winter at home in Azle, TX.
dgibbs1955 is offline   Reply With Quote
Old 04-02-2020, 12:37 PM   #22
Senior Member
 
Join Date: Jan 2020
Location: Chicago area
Posts: 160
Quote:
Originally Posted by dgibbs1955 View Post
I appreciate it. I noticed you are in the Chicago area. I am suppose to attend a military reunion up in Wheeling at the the end of June. What kind of things are being said up there about gatherings and the such?

Currently the Governor of IL has everybody but essential business on a shelter at home order until the end of April. The models show deaths will peak in IL Mid-april. June might be pushing it for large gatherings. I'd say wait until end of April to see how much the daily numbers are dropping.
__________________
_______________
2020 Plat F350 diesel DRW
2021 Riverstone Legacy 37mre
filthy-Beast is offline   Reply With Quote
Old 04-04-2020, 11:11 AM   #23
Member
 
Join Date: Oct 2019
Posts: 42
Quote:
Originally Posted by Jim1521 View Post
Go to Menu, Support, About This TV and you'll see all the info.

My model is UN65NU6900

I just updated my software from 1271 to 1290. Might want to try that as well.
Jim1521, thanks for the reply. How doing you "update" the software on this model TV. Sorry, for the question, but as I said, I don't have a manual.
__________________
Greg W. Johnson
Fort Collins, CO
2020 Riverstone 39RKFB
2020 GMC 3500 HD Denali
GWJohnson is offline   Reply With Quote
Old 04-06-2020, 12:37 PM   #24
Senior Member
 
Jim1521's Avatar
 
Join Date: Jul 2018
Location: Ft. Myers, FL
Posts: 169
Quote:
Originally Posted by GWJohnson View Post
Jim1521, thanks for the reply. How doing you "update" the software on this model TV. Sorry, for the question, but as I said, I don't have a manual.
Go to MENU/SUPPORT/SOFTWARE UPDATE, then UPDATE NOW.
__________________

2020 Riverstone 39FK
2016 Ford F-350 DRW 6.7L PowerStroke Lariat
Jim1521 is offline   Reply With Quote
Old 04-06-2020, 01:40 PM   #25
dgibbs1955
 
dgibbs1955's Avatar
 
Join Date: Jun 2015
Location: Azle, Tx
Posts: 102
39RKFB questions

Quote:
Originally Posted by GWJohnson View Post
Jim1521, thanks for the reply. How doing you "update" the software on this model TV. Sorry, for the question, but as I said, I don't have a manual.
How do you like your Truma-GO water heater? Do you have the Comfort or Comfort Plus model? Thanks in advance.
__________________

2012 Dodge 3500 Cummins Crew Cab 4X4, "Decluttered" and Tuned/2020 Riverstone 39RKFB/2012 Harley Davidson Ultra Glide CVO.
Summer in Blair,Nebraska.
Winter at home in Azle, TX.
dgibbs1955 is offline   Reply With Quote
Old 04-06-2020, 02:32 PM   #26
Member
 
Join Date: Oct 2019
Posts: 42
Quote:
Originally Posted by dgibbs1955 View Post
How do you like your Truma-GO water heater? Do you have the Comfort or Comfort Plus model? Thanks in advance.
We really like the Truma instant water heater. We have the Comfort Plus model. First experience with "hot water on demand" type heater. Glad we have it. Only takes a few seconds after you turn on the tap to have hot water. You never run out of hot water (as long as you have LP). It only runs on LP. No electric only option. It doesn't use much LP as far as I can tell so far and it's great for LLLLLOOOONNNNGGGG showers.
__________________
Greg W. Johnson
Fort Collins, CO
2020 Riverstone 39RKFB
2020 GMC 3500 HD Denali
GWJohnson is offline   Reply With Quote
Old 04-06-2020, 02:36 PM   #27
Member
 
Join Date: Oct 2019
Posts: 42
Quote:
Originally Posted by Jim1521 View Post
Go to MENU/SUPPORT/SOFTWARE UPDATE, then UPDATE NOW.
Thanks. It had the most recent software. Unfortunately, now there is NO picture what-so-ever, only audio with a blank white screen on all 3 sources, cable, satellite & over-the-air. So the video board must be shot. I'm in contact with my dealer who is doing his best to contact someone (his rep) at Forest River during this Corona 19 virus shut-down to get this TV replaced a.s.a.p., hopefully.
__________________
Greg W. Johnson
Fort Collins, CO
2020 Riverstone 39RKFB
2020 GMC 3500 HD Denali
GWJohnson is offline   Reply With Quote
Old 04-06-2020, 02:48 PM   #28
Senior Member
 
TominVegas's Avatar
 
Join Date: Feb 2019
Location: Las Vegas, NV
Posts: 124
Quote:
Originally Posted by GWJohnson View Post
Thanks for the info. I did find out which model it is: UN65NU6900.

Now the issue is getting someone to answer the voice mail messages I've left for Forest River Riverstone parts & warranty manager, Christy Turner, who I was referred to by the service manager at the dealership we bought the rig from. I'm sure with all the various 'stay-at-home' orders & 'manufacturer closings' due to the Corona Virus situation,..... it understandably may be a while.

Thanks again. Stay Safe! Keep your distance. Wash you hands.
I don't have a Samsung (mine was a Furrion) in my Georgetown but my TV was replaced under warranty. I contacted the manufacturer of the unit. They required it to be reviewed by the dealer and then replaced it under warranty. You may have a delay due to the stay at home order as others have mentioned.
__________________
Tom and Karen
Las Vegas, NV
2019 Forest River Georgetown 34H5
TominVegas is offline   Reply With Quote
Old 04-20-2020, 05:18 PM   #29
Member
 
Join Date: Oct 2019
Posts: 42
UPDATE to 65" Samsung TV problem

Good news to report. I contacted Samsung for service on our 65" TV. The manager asked me to send a video text of the picture problem on the TV. They scheduled a service call to our RV park for 2 days later, bringing with them 3 different parts that could have caused the problem: 1) video board, 2) wiring harness, and/or 3) new LED screen (the most expensive). The 2 technicians diagnosed the problem in 2-3 minutes, changed the 65" video screen on the TV on the living room rug and were here and gone in 35 minutes. Best service technician call I've ever experienced and the TV is like brand new. BTW,.... both techs were very, very cautious with social distancing, wore masks & gloves and were very, very professional, courteous and effective. All covered under Samsung warranty with now cost to me.

Glad that I didn't have to hassle with buying / installing a new replacement TV locally and then having to deal with warranty service & returning faulty TV to Forest River.
__________________
Greg W. Johnson
Fort Collins, CO
2020 Riverstone 39RKFB
2020 GMC 3500 HD Denali
GWJohnson is offline   Reply With Quote
Old 04-20-2020, 05:19 PM   #30
Member
 
Join Date: Oct 2019
Posts: 42
UPDATE to 65" Samsung TV problem

Good news to report. I contacted Samsung for service on our 65" TV. The manager asked me to send a video text of the picture problem on the TV. They scheduled a service call to our RV park for 2 days later, bringing with them 3 different parts that could have caused the problem: 1) video board, 2) wiring harness, and/or 3) new LED screen (the most expensive). The 2 technicians diagnosed the problem in 2-3 minutes, changed the 65" video screen on the TV on the living room rug and were here and gone in 35 minutes. Best service technician call I've ever experienced and the TV is like brand new. BTW,.... both techs were very, very cautious with social distancing, wore masks & gloves and were very, very professional, courteous and effective. All covered under Samsung warranty with no cost to me.

Glad that I didn't have to hassle with buying / installing a new replacement TV locally and then having to deal with warranty service & returning faulty TV to Forest River.
__________________
Greg W. Johnson
Fort Collins, CO
2020 Riverstone 39RKFB
2020 GMC 3500 HD Denali
GWJohnson is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.



All times are GMT -5. The time now is 06:07 AM.