Quote:
Originally Posted by Kjnick
Anyone else have an issue going to a different dealership for warranty repairs?
As I have stated before, we purchased our 2850KRL from Royal RV in Middlebury, IN.
Top notch dealer all the way. We live in Toledo, OH and the local dealer told me they would not perform the warranty work since we did not purchase the unit from them.
In my eyes that is BS. If you want to be a dealer then you're a dealer for everyone.
No different than car dealerships. I apologize in advance for the venting.
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You must be new to the RV world.
This has been a common practice for at least 20 years and is well documented. In fact, that's why RV manufacturers put disclaimers about buying local, in their brochures and websites.
I bought my first new trailer from a Chicago dealer 2000 miles away. FR found me 3 local dealers willing to do the warranty work. But that was 15 years ago.
And it IS very different from car dealerships. The only things that RV manufacturers and Auto manufacturers have in common, is that they both sell things on wheels at dealerships. Other than that, they couldn't be more different.
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