Originally Posted by mspeicher73
I don't believe so. The only remote that I'm aware of is for the TV, Sound System and Fireplace.
Since it's a new trailer, there should be a remote which operates your outside lights, stabilizer jacks, awning, etc. It's about the size of a deck of playing cards. Maybe place a call into your dealer to see if they forgot to give it to you,
Have you checked all your fuses?
When you tried the buttons, were you connected to shore power, or running off the battery or tow vehicle?